400 Interpace Parkway, Building A,

Parsippany, N.J. 07054;

800-767-2524; fax: 973-402-2895

www.aigcs.com

Risk management systems since: 1988.

Parent: American International Group Inc.

IntelliRisk NetSource

Price: $12,000.

System requirements: IBM-compatible PC systems, Internet platform.

Online system.

Customization optional.

First installation: 1998.

Total installations: 1,047, 634 in corporate risk management departments**.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto.

Features: claim analysis, payment analysis, adjuster activity notes, point-in-time payment status, profiling, spreadsheets, status reports, integrated disability management, standard reports, ad hoc reports, customization, online risk management reference manual.

Optional features: certificates of insurance, cost of risk analysis and allocation, loss development and forecasting, self-administered claims, OSHA 200, user security.

User support: user group meetings*, onsite training*, telephone assistance available 12 hours a day*, solution development teams; online help *.

Staff: 79 total, 74 professionals.

Clients: 66 total, 58 in corporate risk management departments. 50 new systems sold in 1999.

Branch offices: Costa Mesa, Los Angeles and San Francisco, Calif.; Atlanta; New York; Cleveland; Philadelphia; Dallas; London; Frankfurt, Germany.

Officers: Robert Sandler, chairman; Anthony Galioto, president; Kevin Murray, senior vp/chief information officer.

Contact: RMIS Help Center; rmishd@aig.com.

**Includes conversion from client-server application.

1000 N. Milwaukee Ave.,

Glenview, Ill. 60025;

847-953-5312; fax: 847-953-5301

www.aonline-aon.com

Risk management systems since: 1970.

Parent: Aon Corp.

Aon Risk Monitor

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1970.

Total installations: 600, all in corporate risk management departments.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto, D&O, marine.

Features: reports claims, policy, property and exposure data; cost of risk allocation modeling; analysis for risk financing and control; multilevel security; user-defined fields; multilanguage and multicurrency options; data conversion and consolidation services; ad hoc report generation.

Optional features: incoming certificate tracking, workplace safety compliance, First Report of Injury, marine claims tracking.

User support: user group meetings*, onsite training*, telephone assistance available 12 hours a day*.

Staff: 75 total, 70 professionals.

Clients: 600 total.

Branch offices: San Francisco; Atlanta; Chicago; Kansas City, Mo.; New York; Dallas; Sydney, Australia; London; Toronto.

Officers: Carl Bonta, managing director; Joe Propati, COO; Julie Geis, director-business development.

Contact: Dave Bartel, 913-906-0266; Terry Colburn, 847-953-5312; Neil Harrison, 212-479-3453; Mark Kusiak, 847-953-5314.

P.O. Box 23463,

Rochester, N.Y. 14692;

716-586-4530; fax: 716-586-7479

www.blackburngroup.com

Risk management systems since: 1991.

RiskPro

Price: $15,000.

System requirements: IBM-compatible PC systems, Windows.

Customization optional.

First installation: 1991.

Total installations: 250, all in corporate risk management departments.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto, user defined.

Features: custom risk finance and insurance underwriting, custom claim management, certificate tracking, international currency conversion on a real-time basis for policy and claim data.

Optional features: custom Web site development.

User support: user group meetings*, onsite training*, telephone assistance available 16 hours a day*.

RMN

Price: $50 to $500 per month per user.

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 2000.

Total installations: 2, both in corporate risk management departments.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto, user defined.

Features: risk profiles that can linked; integration of the underwriting, claim and certificate management functions into an Internet portal, financial forecasting.

Optional features: custom Web site development.

User support: user group meetings*, onsite training*, telephone assistance available 16 hours a day*, Web site*.

Staff: 14 total, 12 professionals.

Clients: 300 total, all in corporate risk management departments. 10 new systems sold in 1999.

Officers: Robert J. Blackburn, managing principal; Kham Douangdara, principal.

Contact: Robert J. Blackburn, rblackburn@blackburngroup.com.

6099 Riverside Drive, Suite 200,

Dublin, Ohio 43017;

614-781-0954; fax: 614-336-8894

www.certaincert.com

Risk management systems since: 1995.

Parent: Core Solutions Inc.

CertainCert Cert2000

Price: $3,500.

System requirements: IBM-compatible PC systems, NT, Citrix.

Customization optional.

First installation: 1996.

Claims/coverage managed: insurance certificates.

Features: tracking of incoming and producing outgoing certificates in paper or PDF format, ad hoc report generation, renewal request and non-compliance letter generation.

User support: onsite training, telephone assistance available 8 hours a day, 60 days of technical support, computer-based course*.

Staff: 5 total, 5 professionals.

Branch offices: Columbus, Ohio; Austin, Texas.

Contact: Wesley A. Herczeg.

875 N. Michigan Ave., Suite 1900,

Chicago, Ill. 60611;

312-280-5600; fax: 312-280-5602

www.certificatesolutions.com

Risk management systems since: 1995.

Parent: Near North National Group.

Certificate Management Tracking

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1997.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto, aviation, excess, professional liability.

Features: tracks insurance certificates; tracks all coverages, additional-insured wording, carrier stability and financial strength, days to cancellation, limits, policy numbers, and effective and expiration dates.

User support: onsite training, telephone assistance available 8 hours a day*, risk management consulting*.

Certificate Management - Issuance

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1999.

Claims/coverage managed: general liability, casualty, workers compensation, auto, excess, professional liability.

Features: issuance of certificates via the Internet; processing of all casualty insurance certificates, stating clients' carrier policy numbers, effective/expiration dates, limits, additional-insured wording and days to cancellation; password protection; ability to process certificate renewals in batch format.

User support: onsite training*, telephone assistance available 8 hours a day*, risk management consulting*.

Staff: 20 total, 6 professionals.

Branch offices: Los Angeles; Reno, Nev.; Dallas; Salt Lake City.

Officers: Michael Segal, chairman/CEO; Michael Tinsley, COO.

15 Mountain View Road, P.O. Box 1615,

Warren, N.J. 07061-1615;

800-715-7475; fax: 908-903-3012

www.chubb.com/businesses/rmis

Risk management systems since: 1994.

Chubb RMIS Suite

Price: $1,000 to $20,000.

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1994.

Total installations: 1,550, 700 in corporate risk management departments.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto, boiler and machinery, inland marine, ocean cargo.

Features: loss analysis, claims analysis, loss forecasting, loss prevention analysis, policy tracking, exposure analysis, reserve tracking, premium allocation, risk analysis, loss allocation, loss trending, safety and loss control, standard report generation, ad hoc report generation, vendor tracking, data mining.

Optional features: deductible tracker.

User support: user group meetings*, onsite training*, telephone assistance available 9 hours a day*, follow up training, web casting, tool customization*.

Staff: 9 total, 18 professionals.

Clients: 1,200 total, 550 in corporate risk management departments. 300 new systems sold in 1999.

Branch offices: 60 offices nationwide and Canada.

Officers: Michele Fincher, vp-large account services; Richard Kaiser, RMIS services manager; Jodie Lovas, RMIS team manager.

Contact: RMIS Support; rmi-support@chubb.com.

501 W. Broadway, Suite 1000,

San Diego, Calif. 92101;

877-669-8600; fax: 619-308-8601

www.confirmnet.com

Risk management systems since: 2000.

CertificatesNow

Price: $300.

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 2000.

Total installations: 135.

Features: certificate management and distribution, cancellation and reinstatement database, ACORD forms, Insurance Standards Organization forms.

User support: onsite training, telephone assistance available 10 hours a day*, on-line training, e-mail support*.

Staff: 39 total, 26 professionals.

1999 revenues: 100% from software services.

Officers: Craig Irving, CEO; Kevin Kinslow, CFO; Rick Morgan, vp-sales and marketing.

Contact: sales@confirmnet.com.

1200 Corporate Systems Center,

Amarillo, Texas 79102;

806-376-4223; fax: 806-376-4077

www.csedge.com

Risk management systems since: 1967.

Auto Med Bill

System requirements: IBM-compatible PC systems, DOS, Windows, Internet platform.

Online system.

Customization optional.

First installation: 1998.

Claims/coverage managed: auto.

Features: application of policy limits; co-pays; deductibles; state fee schedules; state rules and usual, customary and reasonable values; audits for reserves and adjuster review limits; automated routing for utilization management; PPO network selection; enhanced productivity; maximum savings on auto medical bills; bill processing.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.

CSKnowledge Net (CSK Net)

System requirements: IBM-compatible PC systems, Windows, Netscape 4.4 or higher; Microsoft Internet Explorer 4.01.

Online system.

Customization optional.

First installation: 1998.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto.

Features: drag and drop analytical tool; tracks user access; query time; size of result sets returned; Secure Socket Layer (SSL) to protect transferred data; report distribution; multidimensional representation of data.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.

Claims Administration System

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1988.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto, crime.

Features: claims administration; claim and payment information; reminders for actions on claims; claim record diary and automatic diary record reminders; daily "to-do lists"; maintenance of vocational rehabilitation information; production of claim checks; maintenance of vendors; payment narratives; state benefit files; customized form letters; maintenance of premium and exposure base information; cost/risk allocation; tracking of premium transactions, renewal status and reinsurance plans; loss forecasting.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.

CSKnowledge

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1994.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto.

Features: claims and bill repricing; reporting and drill analysis within a single interface; multidimensional analysis across data in a report; manipulation of data while the user is offline; graphical representation of data; identifies trends and anomalies in data.

Optional features: reporter module includes user restrictions for security purposes, data integration, formatted or exported to HTML; explorer module provides integrated drill anywhere; online analytical processing; predefined hierarchies for drilling capabilities and the addition of individual ranges in the hierarchy of objects.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.

eBill Pro

System requirements: IBM-compatible PC systems, Internet Explorer.

Online system.

First installation: 2000.

Claims/coverage managed: workers compensation, auto bodily injury.

Features: electronic processing of medical bills and attachments from provider submissions; reprices for uncoding and unbundling state fee schedules, PPO discounts, usual and customary charges and other fee reductions; electronically summits payment to providers.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.

Medical Cost Management

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1990.

Claims/coverage managed: workers compensation, auto.

Features: medical cost analysis, necessity and cost of medical services; adjucation of physician, hospital, pharmacy and anesthesia bills for workers compensation and automobile claims; application and state rules and utilization guidelines; elimination of duplicate charges; unbundles procedure codes and identifies overutilization of treatments prior to bill payments.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.

TeleClaim

System requirements: IBM-compatible PC systems, service center.

First installation: 1984.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto, crime.

Features: loss reporting; form production for all states; custom report production for property, liability and crime claims; customer-specific account design; user-defined questions and codes; employee and vehicle demographic interface capabilities; single-point reporting and catastrophic loss protocols.

Optional features: location coding database.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*, bilingual operator service*.

Staff: 505 total, 450 professionals.

Branch offices: Lisle, Ill.

1999 revenues: $49 million total, $49 million from risk management systems sales and service: 100% from software sales.

Officers: Johnny Mize, president/CEO; John Champlin, COO; Marc Sollosy, chief

information officer.

Contact: Carolena Cogdill; 806-337-3554; ccogdill@csedge.com.

3910 Brookside Drive,

Tyler, Texas 75701;

903-561-6700; fax: 903-581-2536

www.cunninghamlindsey.com

Risk management systems since: 1988.

Parent: Lindsey Morden Group Inc.

Flex System/EFlex

System requirements: IBM-compatible PC systems, Windows.

Online system.

Customization optional.

First installation: 1988.

Total installations: 250, 100 in corporate risk management departments.

Claims/coverage managed: general liability, property, casualty, workers compensation, auto.

Features: claims management, reserve tracking, safety and loss control, payment module, policy tracking, positive pay, duplicate checks on claim and check entry, electronic data interchange, claims indexed, payment tracking, custom query reports.

Optional features: client specific information.

User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.

Staff: 5,000 total, 3,500 professionals.

Clients: 250 total, 150 in corporate risk management departments.

Branch offices: Dallas.

1999 revenues: $500 million total.

Officers: Don Smith, president/COO; Paul Maggi, executive senior vp/general manager; Farid Nagji, senior vp and chief information officer.