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Delphi Technology Inc. (DTI)
201 Broadway,
Cambridge, Mass. 02139;
617-494-8361; fax: 617-494-1845
www.delphi-tech.com
Risk management systems since: 1993.
OASIS Policy,
Financial & Claims
System requirements: IBM-compatible PC systems, Windows.
Customization optional.
First installation: 1993.
Claims/coverage managed: professional liability, medical malpractice.
Features: policy management, tracking, rating and issuance; financial management; claim management; check processing; diary; litigation management; reserve tracking and management; report generating capability.
Optional features: OASIS RAMS Risk Management Reporting System.
User support: user group meetings, onsite training, telephone assistance available 12 hours a day*, assigned project manager and business analyst*.
OASIS RAMS
System requirements: IBM-compatible PC systems, Windows, Macintosh, browser-based.
Online system.
Customization optional.
First installation: 1998.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto, medical malpractice.
Features: ability to integrate with any relational database; loss triangle reporting, reserve reporting, accounting, loss runs reporting, risk analysis.
Optional features: integrated with the OASIS Claims System.
User support: user group meetings, onsite training, telephone assistance available 12 hours a day*.
OASIS Claims
System requirements: IBM-compatible PC systems, Windows.
Customization optional.
First installation: 1977.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto.
Features: claims administration and management, reserve tracking, diary, multi-tiered security, configurable by user to adapt to business rules, litigation management, vocational rehabilitation tracking, subrogation tracking, form letters, First Report of Injury for all states.
Optional features: Internet first report of injury, reinsurance system, OASIS RAMS integration.
User support: user group meetings, onsite training, telephone assistance available 12 hours a day*, project manager and business analyst*.
Branch offices: New Brunswick, N.J.
Officers: Sam Fang, president; Daihwan Choi, general manager; Chris Mears, vp-development.
Contact: Patty Morey Walker, director-sales and marketing; pwalker@delphi-tech.com.
EZ Claims.com
27650 Farmington Road, Suite 106,
Farmington Hills, Mich. 48334;
248-848-1484; fax: 248-848-1421
Risk management systems since: 2000.
EZ Claims.com
Price: $10,000 to $15,000.
System requirements: IBM-compatible PC systems, Windows, graphical Internet platform.
Online system.
Customization optional.
Claims/coverage managed: workers compensation, short- and long-term disability, medical bill repricing.
Features: claims administration and management; medical bill and claim history for automatic duplicate entry alert; litigation management; reserve management; electronic newsletter; online updates of legislation and procedure guidelines; claim calendar, adjuster notes, medical management guidelines; check processing and printing.
User support: user group meetings*, onsite training, telephone assistance available 16 hours a day*, claim processing, medical bill utilization and professional review.
Officers: Jaz Sokhal; Sukhpal Dhillon; Charles Ross.
eAutoclaims.com
2708 Alt. 19 N., Suite 604,
Palm Harbor, Fla. 34683;
800-275-9065; fax: 727-781-8425
www.eautoclaims.com
Risk management systems since: 1999.
Bricks to Clicks
Price: $35 to $50 per appraisal fee.
System requirements: Internet platform.
Online system.
Customization optional.
First installation: 2000.
Total installations: 18, 9 in corporate risk management departments.
Claims/coverage managed: auto.
Features: claim assignment function; database of contracted auto glass shops and direct repair programs; real-time assignment tracking, real-time average paid loss, loss adjustment expense, staff performance and turnaround time reports.
Optional features: independent adjuster assignment and distribution function, and real-time loss tracking and reporting.
User support: user group meetings*, onsite training*, telephone assistance available 24 hours a day*.
eAutoFleet
Price: $35 to $50 per appraisal fee.
System requirements: Internet platform.
Customization optional.
First installation: 2000.
Total installations: 18, 9 in corporate risk management departments.
Claims/coverage managed: auto.
Features: fleet management capability; physical damage repair assignment; real-time reporting on average paid losses, loss
adjustment, expenses, and first notice of loss; links to contracted collision repair centers and auto glass centers.
Optional features: independent adjuster direct distribution function.
User support: user group meetings*, onsite training*, telephone assistance available 24 hours a day*.
Staff: 80 total, 10 professionals.
Branch offices: Columbia, S.C.
Officers: Eric Seidel, president/CEO; Randal Wright, COO; Scott Moore, CFO.
Contact: Terri McSherry, vp-sales; tmcsherry@eautoclaims.com.
Effisoft USA
110 Broad St., Fifth Floor,
Boston, Mass. 02110;
617-542-1400; fax: 617-542-1020
www.effisoft.com
Risk management systems since: 1988.
Parent: Effisoft S.A.R.L.
Webrisk
Price: $60,000.
System requirements: IBM-compatible PC systems, Internet Explorer 4.1 or higher.
Online system.
Customization optional.
First installation: 1998.
Total installations: 130, 110 in corporate risk management departments.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto, user-defined.
Features: exposure tracking; coverage management; safety and loss control and prevention; tracking of recommendations; inspection timetables; safety plans; loss management, development and forecasting; incident reporting; report conversion for each or combined subject areas; diary; policy management; premium tracking.
Optional features: custom data collection tools for specific user groups, private labeling.
User support: user group meetings, onsite training, telephone assistance available 24 hours a day, U.S. office provides telephone assistance 7.5 hours a day.**
Staff: 35 total, 30 professionals.
Clients: 130 total, 110 in corporate risk management departments. 15 new systems sold in 1999.
Branch offices: London; Paris.
1999 revenues: $2.2 million total, $1.1 million from risk management systems sales and service:40% from software sales, 60% from software services.
Officers: Olivier Adler; Pascal Stopnicki; Marc Accos.
Contact: Will Warren; 617-542-1400,ext 23; will@effisoft.com.
**User support's inclusion in system price depends on program structure.
Envision Technology Solutions L.L.C.
6975 S. Union Park Center, Suite 120,
Midvale, Utah 84047;
801-568-1818; fax: 801-568-5179
www.envision-ts.com
Risk management systems since: 1994.
Parent: Near North National Group, CNA Financial Corp.
RiskEnvision.
System requirements: IBM-compatible PC systems, Windows.
Customization optional.
First installation: 1994.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto, professional liability, disability, product liability, case management, medical bill review.
Features: claims administration; standard report generation; litigation tracking; loss reserve analysis; document linkage; payment processing; ad hoc reports; diary; log functionality; medical bill review; best practices checklist; case management; exposure, event tracking, cost allocation; executive reporting; loss development, forecasting and trending; aggregate impairment calculations; turnkey solutions outsourced database management and service plan.
Optional features: customization; remote reporting capability through LAN/WAN and Internet-based program WebEnvision, which offers access to updated RiskEnvision data.
User support: user group meetings, onsite training*, telephone assistance available 10 hours a day*, scheduled classes, enhancements and new versions.
CompVision
Price: $2,499.
System requirements: IBM-compatible PC systems, Windows.
First installation: 1994.
Claims/coverage managed: workers compensation.
Features: First Report of Injury forms for all states; OSHA 200 log production; workers compensation cost containment advisor including last work day calendar; claim status; days open and closed; diary and alert calendar; query function for common injury descriptions; medical glossary and abbreviations; lag time reporting.
User support: onsite training*, telephone assistance available 10 hours a day*.
Staff: 10 total.
Medical Bill Review
System requirements: IBM-compatible PC systems, Windows.
Online system.
Customization optional.
First installation: 2000.
Total installations: 3, all in corporate risk management departments.
Claims/coverage managed: workers compensation.
Features: data validation, utilization preview, procedure bundling, duplicate checking, repricing, statutory fee schedules, usual and customary fees, red-flags for case management, check issuance, explanation of benefits, explanation of review, savings report, RMIS integration, treatment report, PPO savings report, invoicing, cost containment report, variable billing methods.
User support: user group meetings*, onsite training, telephone assistance available 10 hours a day*, e-mail assistance, FAQ*.
Staff: 40 total, 20 professionals.
Branch offices: Tampa, Fla.; Chicago; Detroit; Nashville, Tenn.; Seattle.
Officers: Michael Segal, chairman/CEO; Scott Harper, COO; David Warwick, CFO.
Contact: Dave Ostler; 801-568-1818; sales@envision-ts.com.
ESIS Inc.
2 Liberty Place, 1601 Chestnut St.,
Philadelphia, Pa. 19103;
215-640-1946; fax: 215-640-5474
www.riskadvantage.com
Risk management systems since: 1982.
Parent: ACE USA.
RiskAdvantage Loss Management
Price: $10,000 to $12,000.
System requirements: IBM-compatible PC systems, Windows, Macintosh.
Online system.
Customization optional.
First installation: 1997.
Total installations: 1,010, 500 in corporate risk management departments.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto, international.
Features: claims management; red flag module; daily claim and financial updates; real-time access to adjuster's notes; report generation capabilities including loss development triangles, period-to-period comparisons, loss runs with data analysis, financial data analysis, frequency and severity of loss reporting, repetitive claim identification, duration analysis; diary; exporting capabilities; graphing.
User support: user group meetings*, onsite training, telephone assistance available 12 hours a day*.
Staff: 20 total, 16 professionals.
Clients: 632 total, 632 new systems sold in 1999.
Branch offices: Los Angeles; San Francisco; Atlanta; Chicago; Boston; New York; Portland, Ore.; Dallas; Houston.
1999 revenues: $155 million total, $10 million from risk management systems sales and service: 80% from software sales, 20% from software services.
Officers: Chris Barnes, president; Jim Stallard, senior vp-ACE USA; Gene Fazzie, vp.
Contact: Debbie Johnson; debbie.johnson@esis.com.
Frasin Operational Risk
Bishops Court, 27-33 Artillery Lane,
London, England E1 7LP;
44-20-7661-2456; fax: 44-20-7426-0409
www.frasin.com
Risk management systems since: 1996.
Parent: HSBC Holdings P.L.C.
SOFWIN
System requirements: IBM-compatible PC systems, Windows.
Customization optional.
First installation: 1996.
Claims/coverage managed: operational losses.
Features: risk self-assessment, analysis of best practice for operational and behavioral standards, department-by-department analysis for loss and potential loss, comparison reports and geographical analysis, fee and insurance premium audits.
Optional features: questionnaire modification and customization.
User support: user group meetings*, onsite training, telephone assistance available 8 hours a day*, operational risk consulting*.
Branch offices: San Francisco; Nicosia, Cyprus; Jerusalem; Lima, Peru; Dubai, United Arab Emirates.
Officers: Keith Jones, chairman; Philip Martin, managing director; Dennis Cox, director-operational risk.
Contact: Philip Martin.
Gallagher Bassett Services Inc.
The Gallagher Centre, 2 Pierce Place,
Itasca, Ill. 60143-3141;
630-773-3800; fax: 630-285-4000
www.gallagherbassett.com
Risk management systems since: 1983.
Parent: Arthur J. Gallagher & Co.
RISX-FACS
System requirements: IBM-compatible PC systems, Windows.
Online system.
Customization optional.
First installation: 1983.
Total installations: 1,320.
Features: claims administration, loss forecasting and trending, reserve tracking, incident processing, check processing, diary, litigation management, claim notes, claim payment, recoveries tracking, summary loss reports, loss and claims experience reports, specific excess reports, claim activity summaries, claim register reports, accident loss analysis report, claim loss analysis reports.
User support: user group meetings*, onsite training*, telephone assistance available 24 hours a day*, training at home office*.
Staff: 95 total, 90 professionals.
Clients: 1,299 total.
1999 revenues: $169 million total, $11.1 million from risk management systems sales and service.
Officers: Richard McKenna, president; Robert Mason, CFO; Wally Gawaluch, Emil Bravo, executive vps.
Contact: Colleen Saurbier; 630-285-4019; colleen_saurbier@gbtpa.com.
GatesMcDonald
3455 Mill Run Drive,
Hilliard, Ohio 43026;
800-336-4733; fax: 614-777-3265
www.gatesmcdonald.com
Risk management systems since: 1989.
Parent: Nationwide.
Cascade
System requirements: IBM-compatible PC systems, Windows.
Online system.
First installation: 1995.
Total installations: 100, 25 in corporate risk management departments.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto, absence management.
Features: claims administration, reserve tracking, loss trending, indent reporting, ad hoc report generation, statistical data analysis, diary.
Optional features: client inquiry module.
User support: onsite training*, telephone assistance available 12 hours a day*.
Staff: 1,500 total.
Clients: 25 total, all in corporate risk management departments. 10 new systems sold in 1999.
Branch offices: 41 offices throughout the U.S.
1999 revenues: $111.1 million total.
Officers: Danny Fullerton, president/ COO; Diane Reed, vp-finance and pricing; Jim Bryant, vp-sales.
Contact: Scot Van Marter, vp-marketing; 800-336-4733, ext. 3526.
GenSource Corp.
25572 Ave. Stanford,
Valencia, Calif. 91355-1102;
661-294-1300; fax: 661-294-1310
www.gensourcecorp.com
Risk management systems since: 1977.
GenDIS Short- and Long-Term Disability claims system
Price: $45,000 to $85,000
System requirements: IBM-compatible PC systems, Windows, IBM RS/6000.
Customization optional.
First installation: 1996.
Total installations: 6, 5 in corporate risk management departments.
Claims/coverage managed: non-occupational short- and long-term disability claims.
Features: lost-time management system; functionality for reserves, payments, diaries/ notes, medical management, ad hoc reporting; use of common treatment protocols and return-to-work disciplines.
Optional features: integrated workers compensation system module, liability claims module and risk analysis module.
User support: user group meetings*, onsite training, telephone assistance available 12 hours a day, disaster recovery services*.
GenCOMP for Windows
Price: $45,000 to $85,000.
System requirements: IBM-compatible PC systems, Windows, IBM RS/6000.
Customization optional.
First installation: 1977.
Total installations: 55, 52 in corporate risk management departments.
Claims/coverage managed: workers compensation.
Features: functionality for 32-bit, reserves, payments, diaries/notes and medical management; policy tracking, risk analysis, incident reporting, advanced ad hoc and standard reporting, check processing, litigation management.
Optional features: permanent disability rating module, short-and long-term disability claims module, liability claims module, risk analysis module.
User support: user group meetings*, onsite training, telephone assistance available 12 hours a day, disaster recovery services.
GenPAC-Liability claims system
Price: $45,000 to $85,000.
System requirements: IBM-compatible PC systems, Windows, IBM RS/6000.
Customization optional.
First installation: 1979.
Total installations: 28, 26 in corporate risk management departments.
Claims/coverage managed: general liability, property, casualty.
Features: claims administration, interactive data entry, supervisor, on-line inquiry, special forms development, scheduled processing and reports, functionality for reserves, payments, diaries/notes, ad hoc reports.
Optional features: workers compensation and short- and long-term modules.
User support: user group meetings*, onsite training, telephone assistance available 12 hours a day, disaster recovery services*.
Staff: 35 total, 29 professionals.
Clients: 450 total, 200 in corporate risk management departments; 7 new systems sold in 1999.
Branch offices: Cocoa Beach, Fla.
1999 revenues: 10% from hardware sales,45% from software sales, 45% from
software services.
Officers: Eric Hoffberg, president/CEO; Nora Kenner, vp-consulting services; John Carolan, director-sales and marketing.
Contact: John Carolan.
Inform Applications Inc.
888 Veterans Memorial Highway,
Suite 100,
Hauppauge, N.Y. 11788;
631-851-0222; fax: 631-851-1769
www.informapplications.com
Parent: Information Builders Inc.
INFORM
System requirements: IBM-compatible PC systems, Windows.
Online system.
Customization optional.
First installation: 1985.
Total installations: 250, 235 in corporate risk management departments.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto, crime, disability.
Features: claim consolidation; ad hoc reports; reserve and paid analysis; allocation system and reports; loss prevention reports; organization updates and reports; key performance indicators; conditional alerts to pagers, phone and e-mail; policy tracking; loss trending; comparative analysis; litigation management; deferred and immediate processing; e-mail reports; First Report of Injury database and analysis; graphics capabilities.
Optional features: OSHA, crime and accident investigation.
User support: user group meetings*, onsite training*, telephone assistance available 8 hours a day*.
Staff: 20 total, 14 professionals.
Branch offices: Piscataway, N.J.; Memphis, Tenn.
1999 revenues: 50% from software sales, 50% from software services.
Officers: Alan Josefsek, president; Frank Fantigrossi, vp.
Contact: Alan Josefsek; 631-851-0222, ext. 11; alan_josefsek@ibi.com; Frank Fantigrossi; 631-851-0222, ext. 12; frank_fantigrossi@ibi.com.
Insurance Data Services
151 Lyon Ave.,
Hemet, Calif. 92543;
949-658-4000; fax: 949-658-4001
www.certsonline.com
Risk management systems since: 1995.
Parent: Jenquest Inc.
Insurance Certificate Tracking System
System requirements: IBM-compatible PC systems, Windows.
Online system.
Customization optional.
First installation: 1995.
Total installations: 100, all in corporate risk management departments.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto.
Features: outsourcing of certificate insurance collection and processing with online history, document imaging, custom reporting.
Optional features: insurance tracking application expansion.
User support: onsite training*, telephone assistance available 19 hours a day*.
Staff: 40 total, 8 professionals.
Clients: 100 total, 25 new systems sold in 1999.
Branch offices: Dana Point, Calif.
Officers: Robert M. Ward, president; Thomas H. Wickes, H. Lee Roth, vps.
Contact: 800-996-9964.
Jury Verdict Research
747 Dresher Road, P.O. Box 980,
Horsham, Pa. 19044-0980;
215-784-0941; fax: 215-784-9639
www.lrp.com
Risk management systems since: 1987.
Parent: LRP Publications.
Case Evaluation Software and Basic Settlement Modlule
Price: $940.
System requirements: IBM-compatible PC systems, Windows.
Customization optional.
Claims/coverage managed: personal injury.
Features: loss forecasting, value determination, standard report generation.
User support: telephone assistance available 10 hours a day*.
Officers: Kenneth F. Kahn, CEO/president.
Contact: Gary Bagin, director-communications.
Lumtron Technologies Inc.
P.O. Box 309,
Woodstock, Ill. 60098;
815-568-2602; fax: 815-568-2604
Risk management systems since: 1984.
Claims Master
Price: $10,000 to $50,000.
System requirements: IBM-compatible PC systems, Windows.
Customization optional.
First installation: 1984.
Total installations: 320, 98 in corporate risk management departments.
Claims/coverage managed: general liability, property, casualty, workers compensation, auto.
Features: claims processing/reporting, integrated diary system, transaction log for history of each claim, integrated work processing, industry standard and custom claim category codes, ad hoc reports, actuarial forecasting and analysis, spreadsheets and graphics supports, monitors claim payments and reserves, OSHA reporting and logs, review of claims history and activity.
Optional features: actuarial services and interface with actuarial analysis software, workers compensation medical cost analysis.
User support: user group meetings, onsite training, telephone assistance available 8 hours a day.
Staff: 15 total, 10 professionals.
Clients: 200 total, 100 in corporate risk management departments.
1999 revenues: 40% from hardware sales,20% from software sales, 40% from software services.
Officers: Daniel DeSerto, president; Janine M. Jozwiak, CEO.
Contact: Mary McKenzie.
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