230 W. Monroe St., 23rd Floor,

Chicago, Ill. 60606;

312-627-6000; fax: 312-627-6590

www.starsinfo.com; www.marsh.com

Parent: Marsh & McLennan Cos. Inc.

STARS

Price: $65,000.

System requirements: IBM-compatible computer, Windows.

Online system.

First installation: 1990.

Total installations: 2,000, 2,000 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, casualty, professional liability, employers liability, E&O, D&O, products liability, aviation, marine.

Features: allocation of premiums, certificate issuance, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, workers compensation experience rate modification calculation, Internet connectivity, data warehousing via STARS ASP, object linking/embedding, scanning functionality.

STARS Web

Price: $35,000.

System requirements: IBM-compatible computer, Windows, Internet/intranet.

Online system.

First installation: 1998.

Total installations: 75, 75 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, casualty, professional liability, employers liability, E&O, D&O, products liability, aviation, marine.

Features: allocation of premiums, certificate issuance, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, workers compensation experience rate modification calculation, Web access to existing STARS information, electronic distribution of STARS reports, data warehousing, recommendation management, property value, loss control data collection.

Staff: 195 total, 160 professionals.

Clients: 540, 540 in corporate risk management departments, 90 new systems in 2000.

2000 revenues: 35% software; 65% services.

Officers: Robert G. Petrie III, practice manager-Marsh Risk Technologies; Jeffrey R. Markowitz, Patrick J. O'Neill, managing directors/co-managers-STARS.

Contact: William Diaz, U.S. sales manager, 312-627-6809; Barry Bernasconi, European sales manager, 44-207-357-1410.

3539 Motor Ave.,

Los Angeles, Calif. 90034;

310-280-0660; fax: 310-280-0752

www.mitratech.com

n TeamConnect Enterprise

System requirements: Web based.

First installation: 1997.

Total installations: 45, 6 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, casualty.

Features: allocation of premiums, certificate issuance, certificate tracking, claims administration, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss forecasting, loss prevention, loss trending, policy tracking, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking.

Staff: 55 total, 17 professionals.

Clients: 4.

Contact: sales@mitratech.com.

875 N. Michigan Ave., Suite1900,

Chicago, Ill. 60611;

800-859-6719; fax: 312-280-5606

www.nnng.com

n Certificate Issuance and Tracking

Price: $3,000.

System requirements: IBM-compatible computer, Internet Access, Microsoft Explorer 5.0 or higher, Macintosh.

Online system.

First installation: 1995.

Claims/coverage managed: general liability, workers compensation, property, auto, casualty.

Features: certificate issuance, certificate tracking, diary, loss prevention, report generation, safety and loss control, self-insurance comparisons and analysis.

n OCIP Master

Price: $75,000.

System requirements: IBM-compatible computer, Internet browser.

Online system.

First installation: 2000.

Total installations: 8, 8 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property.

Features: certificate tracking, exposure analysis, policy tracking, report generation.

n Property Management Database

Price: $20,000 to $50,000.

System requirements: IBM-compatible computer, Windows.

Online system.

First installation: 1998.

Total installations: 5, 3 in corporate risk management departments.

Claims/coverage managed: property, casualty.

Features: exposure analysis, property appraisal, safety and loss control, self-insurance comparisons and analysis.

Staff: 877 total, 194 professionals.

Officers: Leanne Fleck, vp/general manager-Certificate Management Solutions; Terry Ries, vp-loss control.

Contact: Sheila Mulvaney, integrated marketing manager; smulvane@nnng.com.