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Spotlight Report December 2, 2002
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Vendors A - C
AIG Insurance Services Inc.
400 Interpace Parkway, Building A,
Third Floor,
Parsippany, N.J. 07054;
800-767-2524; fax: 973-402-2895
www.intellirisk.com
Risk management systems since: 1988.
Parent: American
International Group Inc.
IntelliRisk NetSource
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1994.
Total installations: 2,000; 1,000 in corporate
risk management departments.
Claims/coverage managed: general liability,
workers compensation, property, auto, domestic non-occupational disability claims,
international casualty.
Features: allocation of premiums, claims
administration, charting/graphing, diary, first report of injury, incident reporting,
litigation management, loss development, loss forecasting, loss prevention, loss trending,
OSHA recordkeeping/reporting, report
generation, reserve tracking, safety and loss control,
participation in cost reduction strategies, proactive risk analysis.
User support: user groups/meetings, onsite training, telephone assistance
available 12 hours a day*, solution development teams, Web-based service to fulfill loss
run request.
Staff: 60
total, 55 professionals.
Clients: 700;
400 in corporate risk management departments, 200 new systems in 2001.
Branch offices: Los Angeles, Santa Ana and San Francisco, Calif.; Atlanta;
Chicago; New York; Philadelphia; Dallas; London;
Frankfurt, Germany.
Officers: Steven
Iler, president; Kevin Murray, senior vp/chief information officer-domestic claims,
litigation and personal lines; Alan Louison, vp-IntelliRisk e-Services/RMIS.
Contact: RMIS
Help Center; 800-767-2524; rmishc@aig.com.
All client and installation information is estimated.
*Telephone assistance is available only Monday-Friday, 8 a.m. to 8 p.m.
American Technical Services Inc.
180 Alternate 19 N.,
Palm Harbor, Fla. 34683-5306;
800-893-1944; fax: 727-431-0150
www.atsrmis.com
Risk management systems since: 1987.
ATS for Windows
System requirements: IBM-compatible computer, Windows, Linus/Novell, Macintosh.
Online system.
Customization optional.
First installation: 1988.
Total installations: 130; 125 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
accident and sickness, case management, disability, group health.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration,
charting/graphing, diary, exposure
analysis, first report of injury, incident reporting, litigation management, loss
development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation,
quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis,
safety
and loss control, self-insurance
comparisons and analysis, workers compensation experience rate modification
calculation, ATS/Underwriting, ATS
Medical Bill Review.
Optional features: ATS/WEB First Report of Injury, ATS/WEB Graphs, ATS/WEB
Report Generator.
User support: user groups/meetings, onsite training, telephone assistance
available 12 hours a day.
Staff: 30
total, 25 professionals.
Clients: 125,
120 in corporate risk management departments, 10 new systems in 2001.
Branch offices: Hayward and Sacramento, Calif.
Officers: Cheryll
Wing, president/CEO; Craig A. Zivolich, vp.
Contact: George
A. Moore, marketing executive; 800.893.1944, ext. 102; gmoore@atsrmis.com.
Aon Risk Services
1000 N. Milwaukee Ave.,
Glenview, Ill. 60025;
877-714-0999; fax: 847-953-5141
www.aon.com/riskmonitor; www.aonsafetylogic.com
Risk management systems since: 1978.
Aon Risk Monitor
Price: $60,000.
System requirements: IBM-compatible computer, Windows.
Online system.
First installation: 1995.
Total installations: 1,350; 1,350 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
casualty, aviation, D&O, E&O, employers liability, marine, products liability,
professional liability.
Features: allocation
of premiums, certificate issuance, certificate tracking, claims administration,
charting/graphing, diary, exposure analysis, incident reporting, litigation management,
loss development, loss forecasting, loss prevention, loss trending, OSHA
recordkeeping/reporting, policy tracking, property appraisal, report generation, quotation
data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss
control, self-insurance comparisons and analysis, workers compensation experience rate
modification calculation, data consolidation and warehousing, multilingual and
multicurrency options, property value tracking, recommendation management, tracking over
25 user-defined data fields.
Optional features: AonLine, Web-based client portal that improves
communications through a host of collaborative groupware tools; Safetylogic, Web-based
safety management and risk control solution tool.
User support: user groups/meetings, onsite training, telephone
assistance*.
Staff: 80
total, 75 professionals.
Clients: 1,350;
1,350 in corporate risk management departments, 235 new systems in 2001.
Aon Safetylogic
Price: $7,500
per year minimum.
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1998.
Total installations: 4,200; 2,000 in corporate risk management departments.
Features: charting/graphing,
diary, incident reporting, loss prevention, loss trending, OSHA recordkeeping/reporting,
report generation, safety and loss control, self-insurance comparisons and analysis,
assessment checklists, distribution of electronic documents such as bulletins, alerts and
compliance materials, meetings/employee contacts and training, open items/action items,
reporting, scheduling and tracking of assessments/self-inspections, resource library of
written EHS compliance programs/templates, safety meeting topics (English and Spanish).
Optional features: online material safety data sheet management system, online
training and learning management system.
User support: onsite training, telephone assistance available 9 hours a
day, online help desk and reference guides, online tutorial.
Staff: 25
total, 15 professionals.
Clients: 2,000;
75 in corporate risk management departments, 75 new systems in 2001.
Officers: Aon
Risk Services: Michael D. OHalleran, president/COO-Aon Corp.; Robert M. Schwiring,
managing director-Aon
Risk Monitor, Americas; Karen
Steinberg, managing director/chief information officer-Aon Risk Services, AmericasAon;
Aon Safetylogic: Bob Newman, managing
director; Mary Ann Latko, director-safety services; Steve Hirsch, business
development manager.
Contact: Aon
Services: Barry Scott, U.S. director-sales,
847-953-5342; Angus Rhodes, European director-sales,
44-207-882-0916; Aon Safetylogic:
Steve Hirsch; 847-953-5973; steve_hirsch@safetylogic.com.
Aon Risk Services: *Monday-Friday during normal business
house in Australia, Canada,
Europe and the United States; Aon Safetylogic: Total
installations, risk management installations and total clients are
estimated;telephone assistance available Monday-Friday,
8:30 a.m.-5 p.m. CST.
@Global
13949 W. Colfax Ave., Suite 220,
Golden, Colo. 80401;
800-419-4449; fax: 303-232-5193
www.atglobal.com
Risk management systems since: 1996.
Allegro
Price: $5,000
per workstation.
System requirements: IBM-compatible computer, Windows.
Customization optional.
First installation: 1997.
Total installations: 15.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: check
processing/writing, claims administration, diary, exposure analysis, first report of
injury, incident reporting, litigation management, loss trending, policy tracking,
property appraisal, report generation, reserve tracking, document management system,
medical care management, medical bill review.
Optional features: first notice of injury, management reporting.
User support: onsite training, telephone assistance available 8 hours a
day.
webAllegro
Price: $5,000
per workstation.
System requirements: IBM-compatible computer, Windows, browser.
Online system.
Customization optional.
First installation: 2002.
Total installations: 5; 2 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: check
processing/writing, claims administration, diary, exposure analysis, first report of
injury, incident reporting, litigation management, loss trending, policy tracking,
property appraisal, report generation, reserve tracking, document management system,
medical care management, medical bill review.
Optional features: first notice of injury, management reporting.
User support: onsite training, telephone assistance available 8 hours a
day.
webMBR
Price: $1.25
per medical bill and 20% of PPO savings.
System requirements: IBM-compatible computer, Windows, browser.
Online system.
Customization optional.
First installation: 2002.
Claims/coverage managed: general liability, workers compensation, auto.
Features: check
processing/writing, report generation, national UCR database, repricing of medical bills
to all government
mandated fee schedules and rules,
process utility that automatically interfaces with third-party systems to electronically
review or batch submission repricing,
provide individual or multiple explanation of benefit forms.
Optional features: import claim and provider files to automatically integrate
claims and webMBR system data files, export webMBR data file to claim systems to automate
medical payment and cost allocation procedures.
User support: onsite training, telephone assistance available 8 hours a
day.
Branch offices: Phoenix; San Diego; Fort Lauderdale, Fla.; Cleveland.
2001 revenues: 70% software; 30% services.
Officers: Steve
Graham, president/chief technology officer; Kirk Gillis, COO.
Contact: Kirk
Gillis; 800-419-4449, ext. 11; gillis@atglobal.com.
webMBR is a public access system. All number of
installations are estimated.
BIP L.L.C.
4126 Lien Road, Suite 105,
Madison, Wis. 53704;
608-249-3220; fax: 608-249-3636
www.wrms-bip.com
Risk management systems since: 2000.
Parent:
Wiese Risk Management Services Inc.
Business Insurance Profiler
Price:
$280.
System requirements: IBM-compatible computer, Windows.
Customization optional.
Claims/coverage managed: general liability, workers compensation, property, auto,
crime, inland marine.
Features:
exposure analysis, quotation data fact sheet of coverage perils/terms, assists client with
bid process setup, client consultation.
User support: telephone assistance available 8 hours a day.
Staff: 5
total, 2 professionals.
Clients: 17;
14 new systems in 2001.
Officers: Paul
Wiese, president; Greg Nienaber, vp.
Contact: Greg
Nienaber; greg.nienaber@wrms-bip.com.
Blackburn Group Inc.
P.O. Box 52,
Penfield, N.Y. 14526-0052;
585-586-4530; fax: 585-586-7479
www.blackburngroup.com
Risk management systems since: 1985.
RiskPro
Price:
$25,000.
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1985.
Total installations: 310; 260 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
energy, real estate, utilities.
Features:
allocation of premiums, certificate issuance, certificate tracking, check
processing/writing, claims administration, charting/graphing, diary, exposure analysis,
first report of injury, incident reporting, litigation management, loss development, loss
forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy
tracking, property appraisal, report generation, quotation data fact sheet of coverage
perils/terms, reserve tracking, risk analysis, safety and loss control, self-insurance
comparisons and analysis, workers compensation experience rate modification calculation,
complete claim database conversion, energy and utilities (line damage, theft of service
recovery) modules, integrated multinational exposure and claim management, online currency
conversion.
Optional features: client specified actuarial systems integration, energy and
utilities (line damage, theft of service recovery) modules.
User support: user groups/meetings, onsite training, telephone assistance
available 24 hours a day.
Staff: 14
total, 14 professionals.
Clients: 310;
260 in corporate risk management departments, 10 new systems in 2001.
Officers: Robert
J. Blackburn, managing prinicipal; Kham Douangdara, principal-programming services; Russ
Coon, principal-security services.
Contact: Robert
J. Blackburn; rblackburn@blackburngroup.com.
Certificate Management
Solutions
875 N. Michigan
Ave.,
Chicago, Ill. 60611-1803;
800-994-9440; fax:
312-202-6180
www.certificatesolutions.com
Risk management systems since: 1995.
Parent:
Near North National Group.
Certificate Tracking and Certificate Insurance
System requirements: IBM-compatible computer, Windows, Macintosh.
Online system.
Customization optional.
First installation: 1995.
Claims/coverage managed: general liability, workers compensation, property, auto,
aviation, cargo, war risk.
Features:
certificate issuance, certificate tracking, report generation.
Optional features: document tracking, including bonds, contracts and licenses.
User support: user groups/meetings, onsite training, telephone assistance
available 11 hours a day.
Branch offices: Portland, Ore.
2001 revenues: 50% software; 50% services.
Officers:
Leanne Fleck, general manager-sales; Daniel Powell, systems manager; Todd Wallace, client
service manager.
Contact:
Leanne Fleck.
Chubb Group of Insurance Cos.
15 Mountain View Road,
Warren, N.J. 07059;
800-715-7475; fax: 908-903-3012
www.chubb.com
Risk management systems since: 1994.
Chubb RMIS Suite of Products
Price: up
to $20,000.
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1994.
Total installations: 5,060; 2,479 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
boiler and machinery, inland marine, ocean cargo.
Features: allocation
of premiums, charting/graphing, diary, exposure analysis, litigation management, loss
development, loss forecasting, loss prevention, loss trending, policy tracking, report
generation, reserve tracking, risk analysis, safety and loss control, alerts and triggers,
customized location/corporate structures, data mining, deductible reimbursement tracking,
location maintenance facility, split security access within account.
Optional features: data conversion and consolidation services.
User support: user groups/meetings, onsite training, telephone assistance
available 9 hours a day, refresher training, tool
customization.
Staff: 24
total, 24 professionals.
Clients: 3,512;
1,439 in corporate risk management departments, 422 new systems in 2001.
Branch offices: 60 offices nationwide, Canada and Puerto Rico.
2001 revenues: 100% software.
Officers: Michele
Fincher, vp-large account services; Richard Kaiser, assistant vp-RMIS services; Jodie
Lovas, RMIS team manager.
Contact: RMIS
Support; 800-715-7475; rmi-support@chubb.com.
Computer Sciences Corp. (CSC)
200 W. Cesar Chavez, Suite 100,
Austin, Texas 78701;
800-345-7672; fax: 512-275-5434
www.csc-fs.com/cc2
Risk management systems since: 1982.
RISKMASTER
Price: $65,000.
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1982.
Total installations*: 500; 300 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
casualty, bodily injury, personal injury, professional liability.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report
generation, reserve tracking, risk analysis, safety and loss control, self-insurance
comparisons and analysis, workers compensation experience rate modification calculation,
browser-based interface, first report of injury and first notice of loss forms, report
distribution.
Optional features: bill review, bodily injury assessment, browser-based
interface, data import and export, form 1099, fraud detection, funds management, health
care facility claims and risk management, high and low-volume claims RMIS,litigation
management, policy management
(PABBLO), report distribution, SORTMASTER reports, TPA adjuster.
User support: user groups/meetings, onsite training, telephone assistance
available 12 hours a day.
Staff: 68,000
total.
Clients*: 500;
300 in corporate risk management departments, 52 new systems in 2001.
Branch offices: Scottsdale, Ariz.; Southfield, Mich.
2001 revenues: $11,000,000,000 total; 50% software; 50% services.
Officers: Edward
Charlton, vp-claims, risk and litigation solutions; Lance Albright, vp/general
manager-risk and litigation solutions; Steven Dorn, assistant vp/sales manager.
Contact: info@csc-fs.com.
*Estimated.
Cunningham Lindsey
405 Highway 121
Bypass, Building A, Suite 200,
Lewisville, Texas 75067;
214-488-5139; fax:
214-488-6757
www.cunninghamlindsey.com
Risk management systems since: 1995.
Parent:
Fairfax Holdings.
Flex/eFlex
Price: first
trial, free to client; every access thereafter, $2,000.
System requirements: Windows, browser.
Online system.
First installation: 1998.
Total installations: 1,200; 550 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: check
processing/writing, claims administration, charting/graphing, diary, exposure analysis,
first report of injury, incident reporting, litigation management, loss development, loss
trending, property appraisal, report generation, reserve tracking, safety and loss
control.
User support: user groups/meetings, onsite training, telephone assistance
available 24 hours a day.
Clients: 350
new systems in 2001.
Branch offices: 35 offices nationwide.
2001 revenues: $35,000,000 total.
Officers: Karen
Murphy, president/CEO; Don Guin, executive vp/chief legal officer/corporate secretary;
Hari Subramania, senior vp/CFO.
Copyright© 2001, 2002 Business
Insurance
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