rwlogox120gif.gif (3180 bytes)
sample3.jpg (4063 bytes)
sample3.jpg (4063 bytes)
sample3.jpg (4063 bytes)
sample3.jpg (4063 bytes)

 

 


| Home | Software Providers | Consultants | Articles | Columns | Reviews | Headlines |
 

Risk Management:  New Technologies  & Online Services

Spotlight Report December 3, 2001

Vendors D - L

David Corporation
Delphi Technology Inc. (DTI)

ESIS Inc.
eAutoclaims
Effisoft
Envision Technology Solutions L.L.C.
EZClaims
Gallagher Bassett Services Inc.
GatesMcDonald
GenSource Corp.
The Hartford Financial Services Group
Inform Applications Inc.
Insurance Data Services
Lumtron Technologies Inc.

David Corporation

200 Pine St., Second Floor,

San Francisco, Calif. 94104;

415-743-3817; fax: 415-362-5010

www.davidcorp.com

Risk management systems since: 1986.

Parent: Platinum Equity L.L.C.

Renaissance

Price: $58,000.

System requirements: IBM-compatible computer, Windows.

Customization optional.

First installation: 1998.

Total installations: 71; 43 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, disability.

Features: check processing/writing, claims administration, charting/graphing, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, 1099 reporting, integration with Microsoft Office, workflow wizards for benefit calculations, image attachments, integrated messaging.

Optional features: allocation of premium, bank account reconciliation module, EDI, employee data import, Index Bureau module, medical fee schedule calculations, public risk database project, third-party interfaces, third-party medical bill review interface, unit statistical report.

User support: user groups/meetings, onsite training, telephone assistance available 12 hours a day.

Staff: 25 total, 20 professionals.

Clients: 155; 98 in corporate risk management departments, 11 new systems in 2001.

Officers: Jeff Bailey, CEO; Ciony Rapadas, vp-operations; Matt Randolph, chief architect.

Contact: Terry O'Hara, vp-sales and marketing; tohara@davidcorp.com.


Delphi Technology Inc. (DTI)

201 Broadway,

Cambridge, Mass. 02139;

617-494-8361; fax: 617-494-1845

www.delphi-tech.com

Risk management systems since: 1990.

OASIS Claims

System requirements: IBM-compatible computer, Windows, browser and high-speed access.

Online system.

Customization optional.

First installation: 1997.

Total installations: 20; 5 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, professional liability.

Features: allocation of premiums, certificate tracking, check processing/writing, claims administration, diary, first report of injury, incident reporting, litigation management, loss development, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, reserve tracking, risk analysis, safety and loss control, medical case management, vocational rehabilitation tracking.

Optional features: data warehouse, document processing, imaging, Internet incident reporting, policy management, RAMS RMIS, reinsurance management.

User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day.

OASIS RAMS Internet Incident Reporting

System requirements: Windows, browser and high-speed access.

Online system.

Customization optional.

First installation: 2000.

Total installations: 5; 5 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, professional liability.

Features: first report of injury, incident reporting, report generation, risk analysis, 50 State's first report of injuries, automatic entry into OASIS Claims system, e-mail capability, standard Acord forms.

Optional features: check writing, claims management, data warehouse, document processing, policy management, RAMS/RMIS, reinsurance management.

User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day.

OASIS RAMS (RMIS)

System requirements: IBM-compatible computer, Windows, browser and high-speed access.

Online system.

Customization optional.

First installation: 1997.

Total installations: 5; 5 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, professional liability.

Features: charting/graphing, exposure analysis, loss development, loss forecasting, loss prevention, loss trending, OSHA

recordkeeping/reporting, report generation, risk analysis, cube reporting, loss triangles.

Optional features: check writing, claims management, data warehouse, document processing, imaging, Internet incident reporting, policy management, reinsurance management.

User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day.

Staff: 120 total, 100 professionals.

Clients: 20.

Branch offices: New Brunswick, N.J.

Officers: Sam K. Fang, president/CEO.

Contact: Patty Morey Walker, director-sales and marketing operations; pwalker@delphi-tech.com.

All installations and clients numbers are estimated.


ESIS Inc.

1601 Chestnut St.,

Philadelphia, Pa. 10103;

800-344-0494; fax: 215-640-5538

www.riskadvantage.com

Risk management systems since: 1982.

Parent: ACE USA.

RiskAdvantage Loss Management

Price: $5,000 to $10,000.

System requirements: IBM-compatible computer, browser, Macintosh.

Online system.

Customization optional.

First installation: 1998.

Total installations: 1,475; 875 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: diary, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending,

report generation, reserve tracking, safety and loss control, daily claim updates, real-time access to claim adjuster

notes, red flags module.

Optional features: first report of injury, OSHA recordkeeping/reporting.

User support: user groups/meetings, onsite training, telephone assistance available 12 hours a day.

Staff: 18 total, 16 professionals.

Clients: 400; 350 in corporate risk management departments, 75 new systems in 2001.

Branch offices: Los Angeles; San Francisco; Atlanta; Chicago; Boston; New York; Portland, Ore.; Dallas; Houston.

2001 revenues: $197,000,000 total; $10,100,000 from risk management information systems; 80% software; 20% services.

Officers: Ed Troy, president; John Cummings, COO; Alan Mansfield, CFO.

Contact: Mark Pompi, RMIS national sales & marketing manager; 215-640-1959; mark.pompi@esis.com.


eAutoclaims

110 E. Douglas Road,

Oldsmar, Fla. 34677;

813-749-1020; fax: 813-749-1040

www.eautoclaims.com

Risk management systems since: 1999.

eJusterSuite

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 1999.

Total installations: 150; 6 in corporate risk management departments.

Claims/coverage managed: auto.

Features: claims administration, charting/graphing, diary, incident reporting, report generation, risk analysis.

Optional features: electronic auditing, outsourcing solutions.

User support: user groups/meetings, onsite training, telephone assistance available 12 hours a day.

Staff: 108 total, 12 professionals.

Clients: 40.

2001 revenues: $32,000,000* total; 50% services**.

Officers: Eric Seidel, president/CEO; Scott Moore, CFO; Reed Mattingly, executive vp.

Contact: Sydney Ward, vp-sales and marketing; 800-621-1804, ext. 291; sward@eautoclaims.com.

*Fiscal year ending 7/31/2002; **50% of revenue from outsourcing solutions.


Effisoft USA

266 Beacon St.,

Boston, Mass. 02116-1224;

617-437-9600; fax: 617-437-9601

www.effisoft.com

Risk management systems since: 1995.

Parent: Effisoft S.A.R.L.

Webrisk

Price: $40,000 to $60,000 first year, $15,000 per year thereafter.

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 1998.

Total installations: 500; 175 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, casualty, bonds, managed health care, mortages.

Features: allocation of premiums, certificate issuance, certificate tracking, claims administration, charting/graphing, diary, exposure analysis, incident reporting, loss development, loss forecasting, loss prevention, loss trending, policy tracking, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control.

Optional features: customer specific interfaces.

User support: user groups/meetings, onsite training, telephone assistance available 20 hours a day.

Staff: 62 total, 54 professionals.

Clients: 50; 49 in corporate risk management departments, 7 new systems in 2001.

Branch offices: London; Paris.

2001 revenues: $4,000,000 total; $2,000,000 from risk management information systems; 25% software; 75% services.

Officers: Pascal Stopnicki, Marc Accos, directors-Effisoft S.A.R.L.; William Warren, president/CEO-Effisoft USA.

Contact: William Warren, 617-437-9600, ext. 23, will@effisoft.com; David Morin, director-new business development, 617-437-9600, ext. 31, dave.morin@effisoft.com.


Envision Technology Solutions L.L.C.

6985 Union Park Center, Suite 595,

Midvale, Utah 84047;

801-568-1818; fax: 801-568-5179

www.envision-ts.com

Risk management systems since: 1994.

Parent: CNA Financial Corp., Near North National Group Inc.

RiskEnvision

System requirements: IBM-compatible computer, Windows.

Online system.

First installation: 1994.

Claims/coverage managed: general liability, workers compensation, property, auto, product liability, professional liability.

Features: check processing/writing, claims administration, charting/graphing, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control.

Optional features: disability calculator.

User support: user groups/meetings, onsite training, telephone assistance available 24 hours a day.

Staff: 26 total, 20 professionals.

Officers: Scott Harper, COO.

Contact: Mark Hassett; mikeh@envision-ts.com.


EZClaims

37000 Grand River Ave., Suite 200,

Farmington Hills, Mich. 48335;

248-848-1484; fax: 248-848-1421

www.ezclaims.com

Risk management systems since: 2000.

EZclaims.com

Price: $20,000 per year and up.

System requirements: IBM-compatible computer, Windows, browser.

Online system.

Customization optional.

First installation: 2002.

Total installations: 1; 1 in corporate risk management departments.

Claims/coverage managed: workers compensation, short- and long-term disability, medical bill repricing.

Features: check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation  management, loss forecasting, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, self-insurance comparisons and analysis, medical case management.

Optional features: auto reserve setting, disability advisor.

User support: onsite training, telephone assistance available 16 hours a day, e-mail support.

Staff: 9 total, 9 professionals.

Officers: Charles Ross, Sukhpal Dhillon, Jas Sokhal.

Contact: Sayeed Merchant, project manager; info@ezclaims.com.


Gallagher Bassett Services Inc.

The Gallagher Centre, 2 Pierce Place,

Itasca, Ill. 60143-3141;

630-773-3800; fax: 630-285-4000

www.gallagherbassett.com

Risk management systems since: 1983.

Parent: Arthur J. Gallagher & Co.

risxfacs.com

System requirements: IBM-compatible computer, browser, Macintosh.

Online system.

Customization optional.

First installation: 1983.

Total installations: 5,250.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: check processing/writing, claims administration, diary, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, safety and loss control.

User support: user groups/meetings, onsite training, telephone assistance available 24 hours a day.

Staff: 100 total, 97 professionals.

Clients: 1,200.

2001 revenues: $234,000,000 total; 100% software.

Officers: Richard J. McKenna, president; Emil Bravo, Wally Gawaluch, executive vps.

Contact: Colleen Saurbier; 630-285-4019; colleen_saurbier@gbtpa.com.


GatesMcDonald

3455 Mill Run Drive,

Hilliard, Ohio 43026;

800-336-4733; fax: 614-777-3265

www.gatesmcdonald.com

Risk management systems since: 1989.

Parent: Nationwide.

Cascade

System requirements: IBM-compatible computer, Windows.

Online system.

First installation: 1995.

Total installations: 110; 25 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, absence management.

Features: claims administration, diary, first report of injury, litigation management, loss trending, OSHA recordkeeping/reporting, report generation, reserve tracking, risk analysis.

Optional features: four configurations available: combinations of client inquiry, online Cascade and PC Cascade.

User support: onsite training, telephone assistance.

Staff: 865 total.

Clients: 25; 25 in corporate risk management departments, 10 new systems in 2001.

Branch offices: 27 offices nationwide.

2001 revenues: $125,000,000 total.

Officers: Danny Fullerton, COO; Mark Beres, vp-operations; Tom Byers, associate vp-sales & marketing.

Contact: Tom Byers; 614-850-5264; byerst1@gatesmcdonald.com.


GenSource Corp.

25572 Ave. Stanford,

Valencia, Calif. 91321;

661-294-1300; fax: 661-294-1310

www.gensourcecorp.com

Risk management systems since: 1977.

GenCOMP for Windows

Price: $60,000 to $85,000.

System requirements: IBM-compatible computer, Windows.

Customization optional.

First installation: 1977.

Total installations: 50; 50 in corporate risk management departments.

Claims/coverage managed: workers compensation.

Features: check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, workers compensation experience rate modification calculation.

Optional features: bill review interfaces, permanent disability rating, Web-based inquiry and reporting.

User support: user groups/meetings, onsite training, telephone assistance available 9 hours a day.

GenPAC for Windows

Price: $60,000 to $85,000.

System requirements: IBM-compatible computer, Windows.

Customization optional.

First installation: 1979.

Total installations: 40; 40 in corporate risk management departments.

Claims/coverage managed: general liability, property.

Features: check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis.

Optional features: Web-based inquiry and reporting.

User support: user groups/meetings, onsite training, telephone assistance available 9 hours a day.

Staff: 30 total, 25 professionals.

Clients: 500; 200 in corporate risk management departments, 6 new systems in 2001.

Branch offices: Cocoa Beach, Fla.

2001 revenues: 10% hardware; 45% software; 45% services.

Officers: Jerry Buckley, chairman; Eric Hoffberg, president/CEO; Nora Kenner, vp-consulting services.

Contact: John Carolan, assistant vp-sales and marketing; sales@gensourcecorp.com.


The Hartford Financial Services Group.

Hartford Plaza,

Hartford, Conn. 06115;

860-547-5000; fax: 860-547-3017

www.hartford-specialty.com

Risk management systems since: 1993.

@venture

Price: $5,000.

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 1999.

Total installations: 3,500; 1,000 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, auto.

Features: claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss prevention, OSHA recordkeeping/reporting, policy tracking, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control.

Optional features: @venture IQ for ad hoc reporting, OSHA and integrated benefits, other carrier/TPA claims integration.

User support: user groups/meetings, onsite training, telephone assistance available 8 hours a day.

Staff: 30 total, 16 professionals.

Clients: 1,300; 1,000 in corporate risk management departments, 500 new systems in 2001.

Branch offices: Los Angeles; Atlanta; Chicago; New York; Dallas.

2001 revenues: $15,100,000,000 total; $10,000,000 from risk management information systems; 70% software; 30% services.

Officers: Mark Stergio, senior vp; Samir Srivastava, vp.

Contact: Cathy Leonard, assistant director; 860-547-6629; cathy.leonard@thehartford.com.


Inform Applications Inc.

888 Veterans Memorial Highway,

Hauppauge, N.Y. 11788;

631-851-0222; fax: 631-851-1769

www.informapplications.com

Risk management systems since: 1985.

Parent: Information Builders Inc.

INFORM

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 1985.

Total installations: 250; 235 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: allocation of premiums, claims administration, charting/graphing, diary, exposure analysis, first report of injury, ncident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, safety and loss control, deferred and immediate processing, e-mail reports, organization updates.

Optional features: accident investigation, crime, DOT reporting, OSHA reporting.

User support: user groups/meetings, onsite training, telephone assistance available 8 hours a day.

Staff: 20 total, 14 professionals.

Branch offices: Monmouth Junction and Piscataway, N.J.; Memphis, Tenn.

2001 revenues: 50% software; 50% services.

Officers: Alan Josefsek, president; Frank Fantigrossi, vp.

Contact: Alan Josefsek; alan_josefsek@ibi.com.


Insurance Data Services

151 N. Lyon Ave.,

Hemet, Calif. 92543;

800-996-9964; fax: 949-661-2749

www.certsonline.com

Risk management systems since: 1990.

Parent: JenQuest Inc.

Certificate of Insurance Monitoring System

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 1990.

Total installations: 150; 150 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: certificate tracking, diary.

User support: onsite training, telephone assistance available 19 hours a day.

Staff: 50 total, 10 professionals.

Clients: 150; 150 in corporate risk management departments, 25 new systems in 2001.

2001 revenues: 5% software; 95% services.

Officers: Robert M. Ward, president; Thomas H. Wickes, H. Lee Roth, vps.

Contact: H. Lee Roth; lroth@certsonline.com.


Lumtron Technologies Inc.

P.O. Box 309,

Woodstock, Ill. 60098;

815-337-8090; fax: 815-337-7167

www.lumtron.com

Risk management systems since: 1984.

Claims Master

System requirements: IBM-compatible computer, Windows.

First installation: 1984.

Total installations: 320; 98 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, safety and loss control.

Optional features: remote access.

User support: onsite training, telephone assistance.

Officers: Daniel DeSerto, president; Janine Jozwiaki, CFO.

Contact: Daniel DeSerto; desertod@lumtron.com.


Copyright© 2001, 2000 Business Insurance