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Risk Laboratories
531 Roselane St., Suite 800,
Marietta, Ga. 30060-6979;
678-784-4600; fax: 678-784-4700
www.risklabs.com
Risk management systems since: 1994.
RiskFolio 4.0
Price: $10,000 to $1,000,000 a year.
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1994.
Total installations: 1,000, 750 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto, industry specific.
Features: allocation of premiums, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, exposure analysis, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis.
Optional features: RiskFolio.net's Dashboard, a tailored Web page that provide current and instantly available risk management data and reports; RiskFolio.net Publisher, an automated secure system for publishing reports for access via a standard browser and Internet connection.
User support: user groups/meetings, onsite training, telephone assistance available 11 hours a day, project teams.
RiskConsole
Price: $1,000 to $50,000 a month.
System requirements: IBM-compatible computer, Windows, browser, Macintosh.
Online system.
Customization optional.
First installation: 2001.
Total installations: 250; 250 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: allocation of premiums, charting/graphing, diary, exposure analysis, incident reporting, litigation management, loss
development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and
analysis.
Optional features: industry specific modules, property and workers compensation renewal modules.
User support: user groups/meetings, onsite training, telephone assistance available 11 hours a day, online training.
Staff: 60 total, 50 professionals.
Clients: 1,250; 1,000 in corporate risk management departments, 250 new systems in 2001.
Branch offices: Atlanta; Dallas.
2001 revenues: 60% software; 40% services.
Officers: Scott Saffron, COO/interim CEO; Robert C. Morrell, chief technology officer; Paul Bildsoe, vp-business development;
Jim Gibson, vp-client services; Hugh Nunnally, director-data services.
Contact: business development team; 877-755-7475; info@risklabs.com.
All client and installation information is estimated.
Risk Sciences Group Inc.
1900 E. Golf Road, Suite 700,
Schaumburg, Ill. 60173;
800-619-0224; fax: 847-619-3079
www.risksciencesgroup.com
Risk management systems since: 1978.
Parent: Crawford & Co.
Sigma Encore Suite
Price: $75,000 first year, $54,000 subsequent years.
System requirements: IBM-compatible computer, Windows, various OS platforms.
Online system.
Customization optional.
First installation: 1978.
Total installations: 500; 475 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: claims administration, charting/graphing, exposure analysis, incident reporting, litigation management, loss development, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, 20 hours per month consulting support, data management, two user IDs; unlimited access to Web-based client gateway; unlimited technical support.
Optional features: actuarial analysis, allocation of cost of risk/premium, application development and customization, benchmarking, certificates of insurance, check processing, data consolidation, diary, first report of injury, loss forecasting, property management.
User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day.
Staff: 120 total, 105 professionals.
Clients: 500; 475 in corporate risk management departments, 49 new systems in 2001.
Branch offices: San Francisco; Atlanta; Chicago; New York; Dallas.
2001 revenues: $17,925,000 total; $17,925,000 from risk management information systems; 100% services.
Officers: Michael E. Saladino, managing director/senior vp.
Contact: rsgsales@us.crawco.com.
Risk Technologies Inc.
2480 Highway 287 N., Suite 400,
Mansfield, Texas 76063;
817-477-2197; fax: 817-473-7610
www.riskvision.com
Risk management systems since: 1988.
RiskVisionNET
Price: $25,000 to $250,000.
System requirements: IBM-compatible computer, Windows, Internet Explorer.
Online system.
Customization optional.
First installation: 2000.
Total installations: 5; 5 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto, accident and health, hospital incidents, injury benefits, medical malpractice, Longshore and Harbors Workers Compensation Act.
Features: allocation of premiums, certificate issuance, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, workers compensation experience rate modification calculation, 1099 reporting, asset management, bill review, cost containment, document management, internal and external human resources and accounting interfaces, state EDI.
Optional features: data conversion services, scheduled updates from TPAs, insurance companies and other outside data sources.
User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day, 24-hour emergency support.
RiskVisionNet
Price: $75,000 to $325,000.
System requirements: IBM-compatible computer, Windows, Internet Explorer.
Online system.
Customization optional.
First installation: 2001.
Total installations: 7, 5 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto, accident and health, hospital incidents, injury benefits, medical malpractice, Longshore and Harbors Workers Compensation Act.
Features: allocation of premiums, certificate issuance, certifiate tracking, check processing/writing, claims administration, charting/graphing, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, workers compensation experience rate modification calculation, 1099 reporting, asset management, bill review, cost containment, document management, internal and external human resources and accounting interfaces, state EDI.
Optional features: customization supported, data conversion services, scheduled updates from TPAs, insurance companies and other outside data sources.
User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day, 24-hour emergency support.
Staff: 20 total, 16 professionals.
Clients: 250; 150 in corporate risk management departments, 5 new systems in 2001.
Branch offices: Los Angeles; San Diego; Houston.
2001 revenues: $3,000,000 total; $3,000,000 from risk management information systems; 65% software; 35% services.
Officers: Chuck Allen, president; Mickey Mikesell, senior vp-Western U.S.; Ron Watts, vp-client services.
Contact: Mickey Mikesell; 619-522-7007; mickey_mikesell@riskvision.com.
All clients and revenues are estimated.
RiskClick Inc.
215 Park Ave. S., Suite 715,
New York, N.Y. 10003;
646-452-8181; fax: 646-452-8188
www.riskclick.com
Risk management systems since: 2000.
Parent: Riskclick Ltd.
Riskclick
Price: $2,000 per user.
System requirements: IBM-compatible computer, Windows.
Online system.
First installation: 2001.
Total installations: 120.
Features: certificate issuance, certificate tracking, claims administration, diary, first report of injury, incident reporting, litigation management, loss development, loss prevention, loss trending, policy tracking, property appraisal, report generation, quotation data fact sheet of coverage perils/terms, safety and loss control, self-insurance comparisons and analysis, real-time collaborative market transactions.
Optional features: Web service intergration.
User Support: user groups/meetings, onsite training, telephone assistance available 24 hours a day.
Staff: 25 total, 10 professionals.
Clients: 895; 158 in corporate risk management departments, 895 new systems in 2001.
Branch offices: London.
2001 revenues: $220,000 total; $75,000 from risk management information systems; 66% software; 34% services.
Officers: Tim Wright, CEO; Howard Green, president; Anthony Siggers, chief technical officer.
Contact: Daniel Stander; 44-207-435-5444; dstander@riskclick.com.
RISKTRAC Inc.
230 Commerce Way,
Portsmouth, N.H. 03801;
603-422-0444; fax: 603-433-4676
www.risktrac.com
Risk management systems since: 1983.
Parent: Liberty Mutual Insurance Co.
RISKTRAC.nxt
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1999.
Total installations: 2,300; 2,100 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto, group disability, integrated disability management.
Features: claims administration, charting/graphing, exposure analysis, incident reporting, litigation management, loss forecasting, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, alerts.
Optional features: SafetyVision.
User support: user groups/meetings, onsite training, telephone assistance available 12 hours a day.
Staff: 85 total, 75 professionals.
Clients: 835; 780 in corporate risk management departments, 330 new systems in 2001.
Branch offices: Atlanta; Wausau, Wis.
Officers: Diane Fandrich, managing director.
Contact: Alicia Rawnsley; alicia.rawnsley@libertymutual.com.
StarTech Software System Inc.
39500 High Pointe Blvd., Suite 400,
Novi, Mich. 48375;
248-344-2266; fax: 248-675-2550
www.startechsoftware.com
Risk management systems since: 1997.
Parent: FDI Group.
ECLIPSE
Price: $35,000.
System requirements: IBM-compatible computer, DOS, Windows.
Customization optional.
First installation: 1997.
Total installations: 40; 15 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: certificate issuance, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, workers compensation experience rate modification calculation.
Optional features: medical bill review, medical management flags, PPO contract administration.
User support: user groups/meetings, onsite training, telephone assistance available 24 hours a day.
Staff: 15 total, 9 professionals.
Clients: 40; 15 in corporate risk management departments, 4 new systems in 2001.
2001 revenues: $1,050,000 total; $950,000 from risk management information systems; 25% software; 75% services.
Officers: Mark Churella, president/CEO; Scott Settle, executive vp/COO; Dana Larkin, vp/chief information officer.
Contact: Scott Settl; ssettle@startechsoftware.com.
TECNORisk L.L.C.
1323 120th Ave. N.E.,
Bellevue, Wash. 98005;
425-453-1855; fax: 801-365-6176
www.tecnorisk.com
Risk management systems since: 1996.
TecnoClaims P&I Plus
System requirements: IBM-compatible computer, Windows.
Customization optional.
First installation: 1996.
Total installations: 30; 28 in corporate risk management departments.
Claims/coverage managed: marine, including cargo, hull and machinery; protection and indemnity.
Features: allocation of premiums, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss development, loss prevention, loss trending, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, task tracking, Web-based custom alert system.
Optional features: Tecno Safety & Shipboard system provides on board accident and incident reporting, a safety module that automates the tracking of corrective action and follow ups as well as detailed causal analysis and knowledge transfer.
User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day.
Staff: 5 total, 4 professionals.
Clients: 25; 24 in corporate risk management departments, 5 new systems in 2001.
Officers: Roger Phillips, president; Elizabeth Seymour, vp.
Contact: Elizabeth Seymour; elizabethseymour@tecnorisk.com.
Travelers Insurance
1 Tower Square,
Hartford, Conn. 06183;
860-277-2770; fax: 860-277-2876
www.travelerspc.com/commercial/rmis
Risk management systems since: 1983.
e-CARMA
System requirements: IBM-compatible computer, Windows, browser.
Online system.
Customization optional.
First installation: 1983.
Total installations: 8,549; 8,501 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: allocation of premiums, charting/graphing, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, report generation, reserve tracking, risk analysis, safety and loss control, benchmarking analysis, integrated disability reports/analysis, managed care reports.
User support: user groups/meetings, onsite training, telephone assistance available 13 hours a day, product newsletter; regional training sessions.
Staff: 101 total, 82 professionals.
Clients: 1,020; 1,012 in corporate risk management departments, 140 new systems in 2001.
Branch offices: Los Angeles; Atlanta; Chicago; Dallas.
Officers: Matthew L. Carden, vp; Michael J. Strietelmeier, second vp.
Contact: Matthew L. Carden; mcarden@travelers.com.
Valley Oak Systems Inc.
3189 Danville Blvd., Suite 100,
Alamo, Calif. 94507;
925-552-1650; fax: 925-552-1656
www.valleyoak.com
Risk management systems since: 1994.
iVOS
System requirements: IBM-compatible computer, Windows, browser.
Online system.
Customization optional.
First installation: 1995.
Total installations: 60; 60 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto, disability.
Features: certificate issuance, check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss forecasting, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, safety and loss control.
Optional features: accounts payable interface, automated ISO ClaimSearch module, bill review company interface, California Commutation Calculator module, claims intake interface, carrier export interface, custom development module, document imaging module, employee interface, integrated laser check printing module, medical treatment interface (explanation of benefits), public risk database project interface, positive pay/reconciliation bank interface, vendor interface, VOS Express module that provides automated e-mail and correspondence generation.
User support: user groups/meetings, onsite training, telephone assistance available 15 hours a day.
Officers: Randy Wheeler, CEO; Bob Faulhaber, president; Brian Mack, vp-sales and marketing.
Contact: Brian Mack; bmack@valleyoak.com.
WLT Software
831 N. Hercules Ave.,
Clearwater, Fla. 33765;
727-442-9296; fax: 727-443-4936
www.wltsoftware.com
CompClaims Windows Solution
System requirements: IBM-compatible computer, Windows.
Customization optional.
First installation: 1984.
Claims/coverage managed: workers compensation.
Features: allocation of premiums, certificate issuance, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control, workers compensation experience rate modification calculation, accounting, auto adjudication, EDI, PPO repricing and network management, premium billing fund.
Optional features: medical claims including COBRA, dental, flex benefits and vision.
User support: user groups/meetings, onsite training, telephone assistance available 10 hours a day, Internet assistance; onsite assistance.
Officers: William L. Tiner Jr., president; Ann M. Tiner, executive vp; Thomas P. Brooks, vp-sales; Charles W. Brooks, vp-marketing.
Contact: Tom P. Brooks; 877-807-4730; tbrooks@wltsoftware.com.
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