531 Roselane St., Suite 800,

Marietta, Ga. 30060-6979;

678-784-4600; fax: 678-784-4700

www.risklabs.com

Risk management systems since: 1994.

RiskConsole

Price: $1,000 to $50,000 a month.

System requirements: IBM-compatible computer, Windows, Adobe Acrobat Reader, Internet browser, Macintosh.

Online system.

Customization optional.

First installation: 2001.

Total installations: 1,796; 1,489 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: allocation of premiums, certificate issuance, certificate tracking, claims administration, charting/graphing, diary, exposure analysis, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis.

Optional features: additional modules for expanded property, fleet, litigation management, workers compensation renewal.

User Support: user groups/meetings, onsite training, telephone assistance available 11 hours a day.

Staff: 60 total, 50 professionals.

Clients: 1,309; 1,107 in corporate risk management departments, 186 new systems in 2002.

Branch offices: Atlanta; Dallas.

2002 revenues: 60% software; 40% services.

Officers: Scott Saffran, CEO; Robert Morrell, chief technology officer; Joe Fitzpatrick, vp-business development.

Contact: business development team; 877-755-7475; info@risklabs.com.

1900 E. Golf Road, Suite 700,

Schaumburg, Ill. 60173;

800-619-0224; fax: 847-619-3079

www.risksciencesgroup.com

Risk management systems since: 1978.

Parent: Crawford & Co.

Sigma Encore Suite

Price: $67,850.

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 1978.

Total installations: 3,500; 3,500 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: certificate issuance, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, exposure analysis, incident reporting, litigation management, loss development, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, automatic report scheduling and distribution, file attachment, HTML reporting, instant e-mail, location management; loss triangulation; recommendations tracking.

Optional features: allocation of premium or cost of risk, data consolidation and periodic updates, data exchanges with carrier and claim handlers, enhanced safety and loss control features, first report of injury sent electronically to claims handlers, interfaces with external systems, loss forecasting, merging of takeover or open claims and related audit trail, self-insured state reporting, Web reports portal.

User Support: user groups/meetings, onsite training, telephone assistance available 10 hours a day, after-hours account support.

Staff: 110 total, 90 professionals.

Clients: 505; 501 in corporate risk management departments, 12 new systems in 2002.

Branch offices: San Francisco; Atlanta; Chicago; New York; Dallas.

2002 revenues: $17,000,000 total; $17,000,000 from risk management information systems; 100% services.

Officers: Grover Davis, chairman/CEO; Steven Festa, executive vp; Michael Saladino, senior vp/managing director.

Contact: rsgsales@us.crawco.com.

2480 Highway 287 N., Suite 400,

Mansfield, Texas 76063;

817-477-2197; fax: 817-473-7610

www.riskvision.com

Risk management systems since: 1988.

RiskvisionNet

Price: $25,000 to $250,000.

System requirements: IBM-compatible computer, Windows, Internet browser.

Online system.

Customization optional.

First installation: 2000.

Claims/coverage managed: general liability, workers compensation, property, auto, accident and health, hospital incident, injury benefits, medical malpractice, Longshore and Harbors Workers Compensation Act.

Features: allocation of premiums, certificate issuance, certificate tracking, check processing/writing, claims administration, charting/graphing, diary, exposure analysis, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, workers compensation experience rate modification calculation.

Optional features: data conversion services, scheduled updates from TPAs, insurance companies and other outside data sources.

User Support: user groups/meetings, onsite training, telephone assistance available 10 hours a day, 24 hours emergency support.

Staff: 20 total, 16 professionals.

Clients*: 250; 150 in corporate risk management departments, 7 new systems in 2002.

Branch offices: Los Angeles; San Diego; Mansfield and Houston, Texas.

2002 revenues: $3,000,000* total; 65% software; 35% services.

Officers: Chuck Allen, president; Mickey Mikesell, vp; Ron Watts, vp-client services.

Contact: Mickey Mikesell; 619-227-2497; mickey_mikesell@riskvision.com.

*Estimated.

114 E. 32nd St., Suite 401,

New York, N.Y. 10016-5506;

646-452-8181; fax: 646-452-8188

www.riskclick.com

Risk management systems since: 2000.

Riskclick

Price: $50,000 per company, $2,000 per user.

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 2000.

Total installations: 5,024; 519 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: allocation of premiums, certificate issuance, claims administration, exposure analysis, first report of injury, incident reporting, litigation management, loss development, policy tracking, report generation, quotation data fact sheet of coverage perils/terms, reserve tracking, safety and loss control, configurable workflow management, document management, e-mail tracking/automated filing, internal and external collaboration, records retention management, Web service integration with counterparties.

Optional features: business process management engine.

User Support: user groups/meetings, onsite training, telephone assistance available 13 hours a day.

Staff: 47 total, 26 professionals.

Clients: 173; 23 in corporate risk management departments, 21 new systems in 2002.

Branch offices: London.

Officers: Timothy Wright, CEO; Howard Green, president-European operations; Gordon Surbey, president-North American operations.

Contact: sales@riskclick.com.

RISKTRAC Inc.

230 Commerce Way,

Portsmouth, N.H. 03801;

603-422-0444; fax: 603-433-4676

www.risktrac.com

Risk management systems since: 1983.

Parent: Liberty Mutual Insurance Co.

RISKTRAC.nxt

System requirements: IBM-compatible computer, Windows.

Online system.

Customization optional.

First installation: 1999.

Total installations: 2,350; 2,100 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, group disability, integrated disability management.

Features: claims administration, charting/graphing, exposure analysis, litigation management, loss forecasting, loss trending, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, alerts, electronic report distribution.

Optional features: SafetyVision provides incident reporting and OSHA recordkeeping and reporting.

User Support: user groups/meetings, onsite training, telephone assistance available 12 hours a day.

Staff: 82 total, 72 professionals.

Clients: 853; 800 in corporate risk management departments, 314 new systems in 2002.

Branch offices: Atlanta; Wausau, Wis.

Officers: Diane Fandrich, managing director.

Contact: Alicia Rawnsley, director-marketing; alicia.rawnsley@libertymutual.com.

P.O. Box 1007,

Brentwood, Tenn. 37024-1007;

615-376-5322; fax: 615-376-5117

www.specificsoftware.com

Risk management systems since: 1991.

ModMaster Suite

Price: $499 and up.

System requirements: IBM-compatible computer, Windows.

Customization optional.

First installation: 1991.

Total installations: 500; 100 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: loss forecasting, risk analysis, self-insurance comparisons and analysis, workers compensation experience rate modification calculation.

User Support: telephone assistance available 8 hours a day.

Staff: 6 total, 6 professionals.

Clients: 500; 100 in corporate risk management departments, 50 new systems in 2002.

Officers: Timothy L. Coomer, CEO; Al Rhodes, president; Kory Wells, director.

Contact: Timothy L. Coomer; 800-929-4052, ext. 203; tlc@specificsoftware.com.

1323 120th Ave. N.E.,

Bellevue, Wash. 98005;

425-453-1855; fax: 425-453-8737

www.tecnorisk.com

Risk management systems since: 1995.

TecnoClaims P&I Plus

Price: $10,000 to $50,000.

System requirements: IBM-compatible computer, Windows.

Customization optional.

First installation: 1996.

Total installations: 25; 20 in corporate risk management departments.

Claims/coverage managed: general liability, marine.

Features: certificate tracking, check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, loss development, loss prevention, loss trending, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, screens and reports designed specifically for marine claims including cargo, hull and machinery, Jones Act, passenger injury, pollution.

Optional features: TecnoSafety & Shipboard System to record accidents and near misses of all kinds.

User Support: user groups/meetings, onsite training, telephone assistance available 12 hours a day.

Staff: 5 total, 5 professionals.

Clients: 25; 20 in corporate risk management departments, 5 new systems in 2002.

Officers: Roger Phillips, president; Elizabeth Seymour, vp.

Contact: Elizabeth Seymour.

1 Tower Square,

Hartford, Conn. 06183;

860-277-2770; fax: 860-277-2876

www.travelerspc.com\commercial\rmis

Risk management systems since: 1983.

e-CARMA

System requirements: IBM-compatible computer, Internet browser.

Online system.

Customization optional.

First installation: 1983.

Total installations: 8,238; 8,194 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto.

Features: allocation of premiums, charting/graphing, first report of injury, incident reporting, litigation management, loss development, loss forecasting, loss prevention, loss trending, report generation, reserve tracking, risk analysis, safety and loss control, benchmarking analysis, integrated disability reports and analysis, managed care reports.

User Support: user groups/meetings, onsite training, telephone assistance available 13 hours a day.

Staff: 101 total, 82 professionals.

Clients: 1,320; 1,305 in corporate risk management departments, 185 new systems in 2002.

Branch offices: Los Angeles; Atlanta; Chicago; Dallas.

Officers: Matthew L. Carden, vp; Michael J. Strietelmeier, second vp.

Contact: Matthew L. Carden; mcarden@travelers.com.

255 Primera Blvd., Suite 160,

Lake Mary, Fla. 32746;

407-875-2120; fax: 407-875-9600

www.ussincorp.com

Risk management systems since: 1979.

Workers Compensation Administration System

Price: $250,000.

System requirements: IBM iSeries eServer.

Online system.

Customization optional.

First installation: 1979.

Total installations: 12; 2 in corporate risk management departments.

Claims/coverage managed: workers compensation.

Features: allocation of premiums, certificate issuance, certificate tracking, check processing/writing, claims administration, diary,

first report of injury, loss development, loss trending, policy tracking, report generation, quotation data fact sheet of

coverage perils/terms, reserve tracking, workers compensation experience rate modification calculation.

User Support: user groups/meetings, onsite training, telephone assistance available 9 hours a day.

Staff: 25 total, 20 professionals.

Clients: 12; 2 in corporate risk management departments, 1 new systems in 2002.

Contact: David M. Franze, executive vp.

Bishop Ranch 8, 5000 Executive Parkway, Suite 340,

San Ramon, Calif. 94583;

925-242-4600; fax: 925-901-1020

www.valleyoak.com

Risk management systems since: 1994.

iVOS

System requirements: IBM-compatible computer, Windows, Internet browser.

Online system.

Customization optional.

First installation: 1995.

Total installations: 75; 50 in corporate risk management departments.

Claims/coverage managed: general liability, workers compensation, property, auto, disability.

Features: allocation of premiums, certificate issuance, check processing/writing, claims administration, charting/graphing, diary, first report of injury, incident reporting, litigation management, OSHA recordkeeping/reporting, policy tracking, report generation, reserve tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis, workers compensation experience rate modification calculation.

Optional features: California Commutation Calculator, custom developer, document imaging, integrated laser check printing, VOS Express. The system interfaces with accounts payable claim intake, employee, ISO ClaimSearch (index bureau),

medical bill review, Public Risk Database Projects, positive pay, reconciliation systems.

User Support: user groups/meetings, onsite training, telephone assistance available 13 hours a day*, ongoing account management.

Staff: 43 total, 34 professionals.

Clients: 65; 40 in corporate risk management departments.

Branch offices: Santa Ana, Calif.; Hamden and New Milford, Conn.; Lithia, Fla.; Owings Mills, Md.; Shelby, Mich.; Cleveland; Elkins Park, Pa.; Charleston, S.C.

2002 revenues: 60% software; 40% services.

Officers: Randy Wheeler, CEO; Bob Faulhaber, president; Brian Mack, vp-sales and marketing.

Contact: info@valleyoak.com.

*8 a.m. Eastern Standard Time to 6 p.m. Pacific Standard Time.