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Vendors A - C
Advisen Ltd.
AIG Insurance Services Inc.
American Technical Services Inc.
Aon Global Solutions Group
@Global
Blackburn Group Inc.
Brightwork, Inc.
Chubb Corp.
CS STARS
212-897-4800; fax: 212-972-3999
www.advisen.com
Risk management systems since: 2001.
Advisen
Primary purpose of system: risk analyst.
System requirements: Windows.
Online system.
Customization optional.
First installation: 2001.
Total installations: 350; 250 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
D&O liability, medical malpractice.
Features: charting/graphing,
exposure analysis, loss development, loss forecasting, policy tracking, risk analysis,
historical trend tracking, limit and retention, market news and analysis, online
benchmarking, policy form comparison, program charts for all lines of coverage.
User Support: user groups/meetings, onsite training, telephone assistance
available 10 hours a day, online support.
Staff: 50
total, 50 professionals.
Clients: 250;
250 in corporate risk management departments, 200 new systems in 2003.
Branch offices:
Officers: Thomas
P. Ruggieri, CEO; David K. Bradford, chief knowledge officer; Jeffrey M. Cohen, COO.
Contact: Jeffrey
M. Cohen; 212-897-4820; jcohen@advisen.com.
800-767-2524; fax: 973-402-2895
www.intellirisk.com
Risk management systems since: 1988.
Parent: American
International Group Inc.
IntelliRisk NetSource
Primary purpose of system: risk analyst, claim monitoring.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1994.
Total installations: 3,000; 2,000 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
nonoccupational disability, international casualty.
Features: allocation
of premiums, claims administration, charting/graphing, diary, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, report generation, reserve
tracking, risk analysis, safety and loss control, participation in cost reduction
strategies.
User Support: user groups/meetings, onsite training, telephone
assistance*.
Staff: 59 total, 53 professionals.
Clients: 1,500; 1,000 in corporate risk management
departments, 500 new systems in 2003.
Branch offices: Los Angeles, Santa Ana, San
Francisco, Calif.; Atlanta; Chicago; New York; Philadelphia; Dallas; London; Frankfurt,
Germany.
Officers: Steven Iler, president; Peter Beyda,
chief information officer-DBG claims; Alan Louison, vp/senior information
officer-IntelliRisk e-Services/RMIS.
Contact:
*Telephone assistance is available Monday to Friday,
American Technical Services Inc.
180 Alternate 19 N.,
800-893-1944; fax: 727-431-0150
www.atsrmis.com
Risk management systems since: 1987.
ATS/RMIS
Primary purpose of system: risk analyst, claims management, case management, disability
, group health administration.
Price: $80,000.
System requirements: Windows, UNIX, Macintosh.
Customization optional.
First installation: 1987.
Total installations: 3,200*; 20* in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
cargo, group health, medical malpractice, title, U.S. Longshore and Harbors Workers
Compensation Act.
Features: allocation
of premiums, certificate tracking, check processing/writing, claims administration,
charting/graphing, diary, exposure analysis, first report of injury, incident reporting,
litigation management, loss development, loss forecasting, loss trending, OSHA
recordkeeping/reporting, policy tracking, report generation, reserve tracking, risk
analysis, safety and loss control, self-insurance comparisons and analysis, workers
compensation experience rate modification calculation, Public Entity Risk Institute data
integration.
Optional features: bill review, case management, pre-certification.
User Support: user groups/meetings, onsite training, telephone assistance
available 12 hours a day**.
Staff: 32
total, 23 professionals.
Clients: 150;
20 in corporate risk management departments, 12 new systems in 2003.
Branch offices:
2003 revenues: 3% hardware; 58% software; 39% services.
Officers: Cheryll
Wing, CEO; Craig Zivolich, vp.
Contact: Jessica
Williams, sales representative; sales@atsrmis.com;
jwilliams@atsrmis.com.
*Estimated. **Expanded hours available under agreement.
Aon Global Solutions Group
877-755-7475; fax:
www.aonriskconsole.com
Risk management systems since: 1978.
Parent: Aon
Corp.
RiskConsole
Primary purpose of system: risk analyst.
Price: $75,000.
System requirements: Windows, Macintosh.
Online system.
Customization optional.
First installation: 1995.
Total installations: 3,600*; 300* in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
logistics.
Features: allocation
of premiums, certificate tracking, claims administration, charting/graphing, diary,
exposure analysis, first report of injury, incident reporting, litigation management, loss
development, loss forecasting, loss prevention, loss trending, OSHA
recordkeeping/reporting, policy tracking, report generation, quotation data fact sheet of
coverage perils/terms, reserve tracking, risk analysis, safety and loss control,
self-insurance comparisons and analysis.
Optional features: claims, litigation, fleet and property.
User Support: user groups/meetings, onsite training, telephone assistance
available 16 hours a day.
Staff: 175
total, 50 professionals.
Clients: 38;
38 in corporate risk management departments, 20 new systems in 2003.
Branch offices: Atlanta and Marietta, Ga.; Glenview, Ill.; Charlotte, N.C.;
New York; Philadelphia; Dallas; Toronto; London; Rotterdam, Netherlands; Sydney,
Australia.
2003 revenues: $8,100,000 total; $8,100,000 from risk management
information systems; 50% software; 50% services.
Officers: Mark
Stephens, managing director-Americas; Ed Monchen, managing director-international; Scott
Saffran, COO.
Contact: 877-755-7475;
info@aonriskconsole.com.
Includes Risk Laboratories L.L.C., which Aon purchased in March 2004. **Estimated.
@Global
970-453-6477; fax: 970-453-4567
www.atglobal.com
Risk management systems since: 1996.
Allegro
Primary purpose of system: claims management.
Price: $2,500
per user per year.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1998.
Claims/coverage managed: general liability, workers compensation, property, auto,
disability.
Features: check
processing/writing, claims administration, diary, first report of injury, incident
reporting, litigation management, loss trending, OSHA recordkeeping/reporting, policy
tracking, property appraisal, report generation, reserve tracking, EDI utilities,
integrated medical bill review, medical case management, user configurable business rules,
utilization review.
Optional features: Web-based first notice of injury submission, Web-based
management reporting.
User Support: user groups/meetings, onsite training, telephone assistance
available 24 hours a day, online support.
webMBR
Primary purpose of system: medical bill review.
Price: $1.25
per medical bill.
System requirements: Windows.
Online system.
Customization optional.
First installation: 2002.
Claims/coverage managed: workers compensation, auto, management reporting, multiple
PPO network options, national usual, customary and reasonable (UCR) rates, pharmacy
review, state fee schedules and rules.
Optional features: Medical Bill Review features integrate with Allegro claim
management system.
User Support: user groups/meetings, onsite training, telephone assistance
available 24 hours a day, online support.
webALLEGRO
Primary purpose of system: claims management, case management, medical bill review,
utilization review.
Price: 3,700
per user per year.
System requirements: ASP model, Macintosh.
Online system.
Customization optional.
First installation: 2000.
Claims/coverage managed: general liability, workers compensation, property, auto,
disability.
Features: check
processing/writing, claims administration, diary, first report of injury, incident
reporting, litigation management, loss trending, OSHA recordkeeping/reporting, policy
tracking, property appraisal, report generation, reserve tracking, safety and loss
control, EDI utilities, integrated medical bill review, medical case management, user
configurable business rules, utilization review.
Optional features: Web-based first notice of injury, Web-based management
reporting.
User Support: user groups/meetings, onsite training, telephone assistance
available 24 hours a day, online support.
Branch offices:
2003 revenues: 60% software; 40% services.
Officers: Steve
Graham, president/chief technology officer; Kirk Gillis, COO.
Contact:
Kirk Gillis; 800-419-4449, ext. 11; info@atglobal.com.Blackburn Group Inc.
585-586-4530; fax: 585-586-7479
www.blackburngroup.com
Risk management systems since: 1985.
RiskPro
Primary purpose of system: risk analyst, claims management, loss control, underwriting.
Price: $995
to $24,995.
System requirements: Windows, virtual private network.
Online system.
Customization optional.
First installation: 1985.
Total installations: 375; 300 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
energy, multiline specialty, real estate, utility.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve
tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis,
workers compensation experience rate modification calculation, accounting interfaces,
actuarial interfaces, audit interfaces, data conversion, HR Interfaces, image management,
import and export modules and services, premium allocation.
Optional features: theft of service, utility line damage.
User Support: user groups/meetings, onsite training, telephone assistance
available 24 hours a day.
Staff: 8
total, 4 professionals.
Clients: 375;
300 in corporate risk management departments, 30 new systems in 2003.
2003 revenues: $1,000,000 total; $1,000,000 from risk management
information systems; 10% hardware; 45% software; 45% services.
Contact: Robert
J. Blackburn, managing principal.
Brightwork, Inc.
3759
773-529-1100; fax: 630-604-9729
www.brightworkinc.com,
www.aboutalyce.com
Risk management systems since: 2003.
Alyce
Primary purpose of system: claims management.
System requirements: Windows.
Online system.
Customization optional.
First installation: 2003.
Total installations: 50; 3 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: check
processing/writing, claims administration, charting/graphing, diary, first report of
injury, incident reporting, litigation management, policy tracking.
Optional features: medical bill repricing.
User Support: user groups/meetings, onsite training, telephone assistance
available 18 hours a day, e-mail, remote access.
Clients: 10.
2003 revenues: 50% software; 50% services.
Officers: Ted
Luekens, president/CEO.
Contact: Ryan
Latko, director-sales and marketing; 773-529-1100, ext. 117.
Chubb Corp.
202 Hall's
800-715-7475; fax: 908-572-4380
www.chubb.com
Risk management systems since: 1994.
Chubb RMIS Suite of Products
Primary purpose of system: risk analyst.
Price: up
to $22,000.
System requirements: Windows.
Customization optional.
First installation: 1994.
Total installations: 6,024; 3,000 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, auto, boiler and
machine, inland marine, ocean cargo.
Features: charting/graphing,
diary, exposure analysis, litigation management, loss development, loss forecasting, loss
prevention, loss trending, policy tracking, report generation, reserve tracking, risk
analysis, safety and loss control, alerts and triggers, data mining, customized
location/corporate structures, deductible reimbursable tracking, split security access
within account, subscribed scheduled reports.
Optional features: data conversion and consolidation services, location and
STARS field maintenance facilities.
User Support: user groups/meetings, onsite training, telephone assistance
available 9 hours a day, Webcasting, refresher training, tool customization.
Staff: 20
total, 20 professionals.
Clients: 5,068;
2,500 in corporate risk management departments, 503 new systems in 2003.
Branch offices: 61 offices nationwide,
Officers: Michele
Fincher, senior vp-worldwide risk management; Craig Padover, assistant vp-large account
services; Richard Kaiser, assistant vp-business services manager.
Contact: RMIS
Support; rmi-support@chubb.com.
CSSTARS
500
312-627-6000; fax: 312-627-6590
www.starsinfo.com,
www.marsh.com
Risk management systems since: 1990.
Parent: Marsh
& McLennan Cos. Inc.
STARS
Primary purpose of system: risk analyst, claims management.
Price: $75,000.
System requirements: Windows.
Online system.
Customization optional.
First installation: 2005.
Claims/coverage managed: general liability, workers compensation, property, auto,
aviation, business interruption, cargo, D&O, educators legal liability, E&O,
employment practice liability, employers liability, hospital professional liability,
incident tracking, marine, medical malpractice liability, product liability, profession.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve
tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis,
workers compensation experience rate modification calculation, 1099 reporting, accounts
payable interface, actuarial analysis, adjuster change utility, audit trail, auto reserve
setting, customer specific interfaces, data conversion services, data import and export
utilities, data updates from TPAs, insurance companies and other data sources, document
management, e-mail and correspondence generation, employee data import, HR interface,
indemnity benefits calculator, lost time tracking, premium allocations, object
linking/embedding, outsourcing solutions, scanning functionality, statistical reporting,
third-party interfaces, third-party medical bill review interfaces, Web-based hosting
services, workflow management and automation.
Optional features: absence management, client specific customization,
compliance auditing, fleet management, mass tort claims management, matter management,
policy management, property value and loss control data collection, recommendation
management, system integration.
User Support: user groups/meetings, onsite training, telephone assistance
available 15 hours a day, STARS ASP support is available 24 hour/7 days a week.
*Available first quarter 2005.
STARS Professional Edition
Primary purpose of system: risk
analyst, claims management.
Price:
$75,000.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1990.
Total installations: 20,500; 18,400 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
aviation, business interruption, cargo, D&O, educators legal liability, employment
practice liability, employers liability, E&O, hospital professional liability incident
tracking, marine, medical malpractice liability, product liability, professional.
Features: allocation of premiums, certificate issuance,
certificate tracking, check processing/writing, claims administration, charting/graphing,
diary, exposure analysis, first report of injury, incident reporting, litigation
management, loss development, loss forecasting, loss prevention, loss trending, OSHA
recordkeeping/reporting, policy tracking, property appraisal, report generation, quotation
data fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss
control, self-insurance comparisons and analysis, workers compensation experience rate
modification calculation, 1099 reporting, accounts payable interface, actuarial analysis,
adjuster change utility, audit trail, auto reserve setting, customer specific interfaces,
data conversion services, data import and export utilities, data updates from TPA's,
insurance companies and other data sources, document management, e-mail and correspondence
generation, employee data import, HR interface, indemnity benefits calculator, lost time
tracking, object linking/embedding, outsourcing solutions, premium allocations, scanning
functionality, statistical reporting, third-party interfaces, third-party medical bill
review interfaces, Web-based hosting services, workflow management and automation.
Optional features: absence management, client
specific customization, compliance auditing, fleet management, mass tort claims
management, matter management, policy management, property value and loss control data
collection, recommendation management, system integration.
User Support: user groups/meetings, onsite training, telephone
assistance available 15 hours a day, STARS ASP support is available 24 hour/7 days a week.
Clients: 972;
972 in corporate risk management departments, 131 new systems in 2003.
STARS Standard Edition
Primary purpose of system: risk analyst, claims management.
Price: $5,000
and up.
System requirements: Windows.
Online system.
Customization optional.
First installation: 2002.
Total installations: 120; 120 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
aviation, business interruption, cargo, D&O, educators legal liability, employment
practice liability, employers liability, E&O, hospital professional liability incident
tracking, marine, medical malpractice liability, product liability, professional
liability.
Features: allocation
of premiums; certificate issuance; certificate tracking; check processing/writing; claims
administration; charting/graphing; diary; exposure analysis; first report of injury;
incident reporting; litigation management; loss development; loss forecasting; loss
prevention; loss trending; OSHA recordkeeping/reporting; policy tracking; property
appraisal; report generation; quotation data fact sheet of coverage perils/terms; reserve
tracking; risk analysis; safety and loss control; self-insurance comparisons and analysis;
workers compensation experience rate modification calculation; data conversion services;
data import and export utilities; data updates from TPAs, insurance companies and other
data sources; statistical reporting; Web-based hosting services.
User Support: user groups/meetings, onsite training, telephone assistance
available 15 hours a day.
Staff: 792
total, 675 professionals.
Clients: 40;
40 in corporate risk management departments, 40 new systems in 2003.
Branch offices: Los Angeles; Denver; Norwalk, Conn.; Atlanta; Detroit; New
York; Cleveland; Portland, Ore.; Philadelphia; Pittsburgh; Dallas; Nashville, Tenn.;
Sydney, Australia; Toronto; London; Paris; Frankfurt, Germany; Milan, Italy; Johannesburg,
South Africa.
2003 revenues: 35% software; 65% services.
Officers: Robert
G. Petrie III, Jeffrey R. Markowitz, Pat
Contact: William
Diaz, corporate solutions manager, 312-627-6809; Kristine Maremont, STARS SE practice
leader, 503-248-6505.
Includes Corporate Systems Inc., which Marsh acquired in
October 2004.
Copyright© 2004 Business Insurance