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Delphi Technology Inc. (DTI)
125 Summer
617-259-1200; fax: 617-778-2296
www.delphi-tech.com
Risk management systems since: 1990.
Incident Reporting System
Primary purpose of system: online incident reporting.
System requirements: Internet browser.
Online system.
Customization optional.
First installation: 2002.
Claims/coverage managed: general liability, workers compensation, property, auto,
professional liability.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve
tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis,
workers compensation experience rate modification calculation.
Optional features: advanced workflow, data warehouse, imaging, incident
reporting, claims management, financial management, policy management, reinsurance, risk
management.
User Support: user groups/meetings, onsite training, telephone assistance*
available 12 hours a day.
OASIS Claims Management
Primary purpose of system: claims management.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1996.
Claims/coverage managed: general liability, workers compensation, property, auto,
professional liability.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve
tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis,
workers compensation experience rate modification calculation.
Optional features: advanced workflow, data warehouse, imaging, incident
reporting, claims management, financial management, policy management, reinsurance, risk
analysis management, risk management.
User Support: user groups/meetings, onsite training, telephone assistance*
available 12 hours a day, expanded hours available under agreement.
Risk Analysis Management System (RAMS)
Primary purpose of system: risk analyst.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1996.
Claims/coverage managed: general liability, workers compensation, property, auto,
professional liability.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve
tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis,
workers compensation experience rate modification calculation.
Optional features: advanced workflow, data warehouse, imaging, incident
reporting, claims management, financial management, policy management, reinsurance, risk
management.
User Support: user groups/meetings, onsite training, telephone assistance*
available 12 hours a day.
Staff: 125
total, 105 professionals.
Clients*: 25;
6 in corporate risk management departments.
Branch offices:
Officers: Sam
Fang, president; Michael Mancinelli, vp-finance; Al Schutte, vp-product management.
Contact: Robert
Drake, vp-sales; 617-259-1247.
*Expanded telephone assistance hours available under
agreement. **Estimated.
ESIS Inc.
800-344-0494; fax: 215-640-5538
www.riskadvantage.com
Risk management systems since: 1982.
Parent: ACE
Global RiskAdvantage
Primary purpose of system: risk analyst.
Price: $5,000
to $10,000.
System requirements: Windows, Internet browser, Macintosh.
Online system.
Customization optional.
First installation: 1998.
Total installations: 4,290; 3,120 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
international auto and liability.
Features: diary,
first report of injury, incident reporting, litigation management, loss development, loss
forecasting, loss prevention, loss trending, report generation, reserve tracking, risk
analysis, safety and loss control, daily claim updates, real-time access to claim adjuster
notes, claim alerts, report scheduler, including short- and long-term disability claims.
Optional features: custom reporting, e-risk manager, OSHA, online Web training.
User Support: user groups/meetings, onsite training, available 12 hours a
day.
Staff: 17
total, 17 professionals.
Clients: 800; 500 in corporate risk management
departments, 100 new systems in 2003.
Branch offices: Los Angeles; San Francisco;
Atlanta; Chicago; Boston; New York; Portland, Ore.; Dallas; Houston.
2003 revenues: $308,000,000 total; $13,000,000
from risk management information systems; 80% software; 20% services.
Officers: Ed
Troy, president; David Patterson, executive vp-claims and account services; Alan
Mansfield, vp-finance.
Contact: Mark
F. Pompi, ESIS RMIS national sales and marketing director; 215-640-1959; mark.pompi@esis.com.
Gallagher Bassett Services Inc.
The Gallagher Centre,
630-773-3800; fax: 630-285-4000
www.gallagherbassett.com
Risk management systems since: 1983.
Parent: Arthur
J. Gallagher & Co.
risxfacs.com
Primary purpose of system: risk analyst, claims management.
System requirements: Internet browser, Macintosh.
Online system.
Customization optional.
First installation: 1983.
Total installations: 7,657; 7,606 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: check
processing/writing, claims administration, diary, first report of injury, incident
reporting, litigation management, loss development, loss forecasting, loss prevention,
loss trending, OSHA recordkeeping/reporting, policy tracking, report generation, reserve
tracking, safety and loss control.
User Support: user groups/meetings, onsite training, telephone assistance
available 24 hours a day.
Staff: 108
total, 105 professionals.
Clients: 2,122;
1,970 in corporate risk management departments, 2,049 new systems in 2003.
2003 revenues: $293,000,000 total; 100% software.
Officers: Richard
J. McKenna, president; Emil Bravo, Wally Gawaluch, executive vps.
Contact: Colleen
Saurbier, assistant vp; 630-285-4019; colleen_saurbier@gbtpa.com.
The Hartford Financial Services Group.
860-547-5000; fax: 860-520-2649
www.thehartford.com;
Risk management systems since: 1993.
@venture
Primary purpose of system: risk analyst, claims management.
Price: $5,500.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1999.
Total installations: 4,400; 1,000 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, auto.
Features: claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss forecasting, loss prevention, loss
trending, OSHA recordkeeping/reporting, policy tracking, report generation, quotation data
fact sheet of coverage perils/terms, reserve tracking, risk analysis, safety and loss
control, administrative services, e-mail alerts, executive dashboard, invoices.
Optional features: carrier/TPA claims integration.
User Support: user groups/meetings, onsite training, telephone assistance
available 8 hours a day, bubble/mouseover help, e-mail help desk, online training,
training materials.
Staff: 30
total, 16 professionals.
Clients: 4,400;
1,000 in corporate risk management departments, 750 new systems in 2003.
Branch offices:
2003 revenues: $18,733,000,000 total; $12,500,000 from risk management
information systems; 70% software; 30% services.
Officers: Ramani
Ayer, chairman/CEO; David Zwiener, president/COO-property/casualty operations; Joseph Bores, president-Specialty Risk Services.
Contact: Cathy
Leonard, assistant director; 860-520-2645; cathy.leonard@thehartford.com.
631-851-0222; fax: 631-851-1769
www.informapplications.com
Risk management systems since: 1980.
Parent: Information
Builders Inc.
INFORM
Primary purpose of system: risk analyst.
Price:
$25,000.
System requirements: IBM-compatible computer, Windows.
Online system.
Customization optional.
First installation: 1985.
Total installations: 1,000; 995* in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: allocation
of premiums, check processing/writing, claims administration, charting/graphing, diary,
exposure analysis, incident reporting, litigation management, loss development, loss
forecasting, loss prevention, loss trending, OSHA recordkeeping/reporting, policy
tracking, reserve tracking, risk analysis, safety and loss control, self-insurance
comparisons and analysis.
User Support: onsite training, telephone assistance available 24 hours a
day.
Staff: 20
total, 15 professionals.
Clients: 25;
25 in corporate risk management departments.
Branch offices:
2003 revenues: 50% software; 50% services.
Officers: Alan
R. Josefsek, president; Harry Lerner, secretary.
Contact: Alan
H. Josefsek; 631-851-0222, ext. 11.
*Estimated.
Insurity Inc.
860-616-7721; fax: 860-616-7474
www.insurity.com
Risk management systems since: 1988.
Parent: ChoicePoint
Inc.
Intellisys
Primary purpose of system: risk analyst, claims management, full policy lifecycle,
policy and claims administration, data warehouse and compliance reporting solutions.
Price: $250,000.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1988.
Total installations: 30,000*; 700 in
corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
disability, homeowners, life, marine, package.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve
tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis,
workers compensation experience rate modification calculation, medical bill review,
litigation management, medical case management, policy administration.
Optional features: most of system can be purchased as expansion modules.
User Support: user groups/meetings, onsite training, telephone
assistance** available 10 hours a day.
Staff: 350
total, 325 professionals.
Clients: 75*;
25 in corporate risk management departments, 8 new systems in 2003.
Branch offices:
Officers: Tony
Reisz, president; Bill Kuebler, claims division president.
Contact: David
Pedersen, vp-sales and marketing; 860-616-7414; david.pedersen@insurity.com.
*Estimated. **Available Monday to Friday only.
Liberty Mutual Insurance Company
603-422-0444; fax: 603-433-4676
www.libertymutual.com
Risk management systems since: 1983.
RISKTRAC
Primary purpose of system: risk analyst, claims management, incident capture, OSHA
reporting.
System requirements: Windows.
Online system.
Customization optional.
First installation: 1999.
Total installations: 2,900; 2,610 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
group disability, integrated disability management.
Features: charting/graphing,
exposure analysis, litigation management, loss forecasting, loss trending, policy
tracking, report generation, reserve tracking, risk analysis, safety and loss control,
alerts, electronic report distribution, online claim summaries.
Optional features: SafetyVision provides incident reporting and OSHA
recordkeeping and reporting.
User Support: user groups/meetings, onsite training, telephone assistance
available 12 hours a day.
Staff: 76
total, 66 professionals.
Clients: 878;
835 in corporate risk management departments, 334 new systems in 2003.
Branch offices:
Officers: Diane
Fandrich, managing director.
Contact: Alicia
Rawnsley, director-marketing, RISKTRAC; alicia.rawnsley@libertymutual.com.
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