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Risk Sciences Group Inc.
800-619-0224; fax: 847-619-3079
www.risksciencesgroup.com
Risk management systems since: 1978.
Parent: Crawford
and Co.
Sigma Encore Suite
Primary purpose of system: risk analyst.
Price: $30,000
set-up fee and $25,230 annual support fee.
System requirements: Windows, Internet browser.
Online system.
Customization optional.
First installation: 1978.
Total installations: 4,397; 4,397 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: certificate
issuance, certificate tracking, check processing/writing, claims administration,
charting/graphing, diary, exposure analysis, incident reporting, litigation management,
loss development, loss prevention, loss trending, OSHA recordkeeping/reporting, policy
tracking, property appraisal, report generation, reserve tracking, risk analysis, safety
and loss control, self-insurance comparisons and analysis, automatic report scheduling and
distribution; file attachment; HTML reporting; instant e-mail; loss triangulation;
recommendations tracking.
Optional features: allocation of premium or cost of risk, first report of
injury sent electronically to claims handlers, loss forecasting, self-insured state
reporting.
User Support: user groups/meetings, onsite training, available 10 hours a
day, telephone assistance after-hours account support, 10 hours per month account support,
unlimited technical support.
Staff: 91
total, 79 professionals.
Clients: 379;
371 in corporate risk management departments, 19 new systems in 2003.
Branch offices:
2003 revenues: $16,400,000 total; $16,400,000 from risk management
information systems; 100% services.
Officers: Thomas
Crawford, chairman/CEO-Crawford and
Contact: Kenneth
C. Ancona, national marketing manager; 800-619-0224, ext. 2525; ken_ancona@us.crawco.com.
2363 Highway 287 N,
817-477-2197; fax: 817-478-2044
www.riskvision.com
Risk management systems since: 1988.
RiskVision
Primary purpose of system: risk analyst, claims management.
Price: $25,000
to $250,000.
System requirements: Windows, Internet browser.
Online system.
Customization optional.
First installation: 2000.
Total installations: 5; 5 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
accident & health, hospital incidents, injury benefits, medical malpractice, U.S.
Longshore and Harbors Workers Compensation Act.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, property
appraisal, report generation, quotation data fact sheet of coverage perils/terms, reserve
tracking, risk analysis, safety and loss control, self-insurance comparisons and analysis,
workers compensation experience rate modification calculation, 1099 reporting, asset
management, cost containment/bill review, document management, internal and external
interfaces (accounting, human resources, state electronic data interchange.
Optional features: data conversion services including scheduled updates from
TPAs, insurance companies and other outside data sources.
User Support: user groups/meetings, onsite training, telephone assistance
available 10 hours a day, online support.
Staff: 20
total, 16 professionals.
Clients: 5;
5 in corporate risk management departments, 3 new systems in 2003.
Branch offices:
2003 revenues: 65% software; 35% services.
Officers: Chuck
Allen, president; Ron Watts, vp.
Contact: Ron
Watts; 817-477-2197, ext. 2318; ron_watts@riskvision.com.
RiskClick Inc.
646-452 8181; fax: 646-452 8188
www.riskclick.com
Risk management systems since: 2000.
Riskclick
Primary purpose of system: claims management.
Price: $50,000
per company; $1,500 per user.
System requirements: Windows.
Online system.
Customization optional.
First installation: 2000.
Total installations: 5,024; 519 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: allocation
of premiums, certificate issuance, certificate tracking, claims administration, exposure
analysis, first report of injury, incident reporting, litigation management, loss
development, policy tracking, quotation data fact sheet of coverage perils/terms, reserve
tracking, safety and loss control, document management, configurable workflow management,
e-mail tracking/automated filing, internal and external collaboration, records retention
management, Web service integration with counterparties.
Optional features: business process management engine.
User Support: user groups/meetings, onsite training, telephone assistance
available 13 hours a day.
Staff: 47
total, 26 professionals.
Clients: 173;
23 in corporate risk management departments, 21 new systems in 2003.
Branch offices:
Officers: James
F DeSocio, CEO; Howard Green, president; Michael Melisi, vp-sales.
Contact: James
F. DeSocio, jdesocio@riskclick.com; Michael
Melisi, mmelisi@riskclick.com.
St. Paul Travelers Cos. Inc.
860-277-2770; fax: 860-277-2876
www.travelers.com/commercial/rmis/
Risk management systems since: 1983.
e-CARMA
Primary purpose of system: risk analyst, claims management.
System requirements: Internet browser.
Online system.
Customization optional.
First installation: 1983.
Total installations: 10,165; 10,055 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto.
Features: allocation
of premiums, charting/graphing, first report of injury, incident reporting, litigation
management, loss development, loss forecasting, loss prevention, loss trending, report
generation, reserve tracking, risk analysis, safety and loss control, benchmarking
analysis, managed care reports.
Optional features: initial notice of loss reporting.
User Support: user groups/meetings, onsite training, telephone assistance
available 13 hours a day, newsletter.
Staff: 102
total, 83 professionals.
Clients: 1,563;
1,546 in corporate risk management departments, 374 new systems in 2003.
Branch offices:
Officers: Matthew
L. Carden, vp; Michael J. Strietelmeier, second vp.
Contact: Matthew
L. Carden; mcarden@travelers.com.
Specific Software Solutions LLC.
800-929-4052; fax: 615-376-5117
www.specificsoftware.com
Risk management systems since: 1991.
ModMaster Suite
Primary purpose of system: risk analyst.
Price: $499
to $1,498.
System requirements: Windows.
Customization optional.
First installation: 1991.
Total installations: 1,500; 200 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation.
Features: risk
analysis, self-insurance comparisons and analysis, workers compensation experience rate
modification calculation.
User Support: onsite training, telephone assistance available 8 hours a
day.
Staff: 8
total, 8 professionals.
Clients: 2,000;
200 in corporate risk management departments, 200 new systems in 2003.
2003 revenues: 80% software; 20% services.
Officers: Timothy
Coomer, CEO; Al Rhodes, president; Kory Wells, director.
Contact: Tim
Coomer, 800-929-4052, ext. 203; tlc@specificsoftware.com.
TECNORisk L.L.C.
425-453-1855; fax: 425-453-8737
www.tecnorisk.com
Risk management systems since: 1995.
TECNOClaims
Primary purpose of system: risk analyst, claims management.
Price: $50,000.
System requirements: Windows.
Customization optional.
First installation: 1995.
Total installations: 182; 166 in corporate risk management departments.
Claims/coverage managed: general liability, marine.
Features: allocation
of premiums; certificate tracking, check processing/writing; claims administration;
charting/graphing; diary; exposure analysis; first report of injury; incident reporting;
litigation management; loss development, loss prevention, loss trending, policy tracking,
report generation, reserve tracking, risk analysis, safety and loss control;
self-insurance comparisons and analysis; screens and reporting designed specifically for
marine claims including cargo, hull and machinery, Jones Act, passenger injury and
pollution.
Optional features: TECNOSafety and Shipboard System to record accidents and
near misses.
User Support: user groups/meetings, onsite training, telephone assistance
available 12 hours a day, online training.
TECNOSafety & Shipboard
Primary purpose of system: claims management, shipboard accident, investigation and
audit management.
Price: $7,500.
System requirements: Windows.
Customization optional.
First installation: 2003.
Total installations: 34; 16 in corporate risk management departments.
Claims/coverage managed: general liability, marine.
Features: claims
administration, charting/graphing, diary, first report of injury, incident reporting, loss
prevention, OSHA recordkeeping/reporting, report generation, risk analysis, safety and
loss control, corrective action and follow-up management, incident tracking, internal and
external audit tracking, U.S. Coast Guard 2692 reporting.
Optional features: TECNOClaims.
User Support: user groups/meetings, onsite training, telephone assistance
available 12 hours a day, online training.
Staff: 5
total, 5 professionals.
Clients: 25;
20 in corporate risk management departments, 6 new systems in 2003.
2003 revenues: 60% software; 40% services.
Officers: Roger
G. Phillips, president; Liz Seymour, vp.
Contact: Liz
Seymour; elizabethseymour@tecnorisk.com.
United Systems & Software Inc.
407-575-2120; fax: 407-875-9600
www.ussincorp.com
Risk management systems since: 1979.
Workers Compensation Administration System
Primary purpose of system: claims management, workers compensation administration.
Price: $300,000.
System requirements: IBM AS/900 iSeries eServer.
Online system.
Customization optional.
First installation: 1990.
Total installations: 15; 4 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation.
Features:
allocation of premiums, certificate issuance, check processing/writing, claims
administration, diary, exposure analysis, first report of injury, incident reporting,
litigation management, loss forecasting, loss trending, OSHA recordkeeping/reporting,
policy tracking, report generation, quotation data fact sheet of coverage perils/terms,
reserve tracking, safety and loss control, self-insurance comparisons and analysis.
Optional features: automated printing processing system, NCCI reporting, remote
audit wizard.
User Support: user groups/meetings, onsite training, telephone assistance
available 8 hours a day, online support.
Staff: 32
total, 24 professionals.
Clients: 15;
4 in corporate risk management departments.
Branch offices:
Officers: David
Franze, president; Troy Schake, vp-sales and marketing.
Contact: Bay
Paul, marketing coordinator; bpaul@ussincorp.com.
Valley Oak Systems Inc.
925-242-4600; fax: 925-901-1020
www.valleyoak.com
Risk management systems since: 1994.
IVOS Claims Management Software
Primary purpose of system: claims management, bill review.
System requirements: Internet
browser.
Online system.
Customization optional.
First installation: 1995.
Total installations: 1,600; 1,200 in corporate risk management departments.
Claims/coverage managed: general liability, workers compensation, property, auto,
disability.
Features: allocation
of premiums, certificate issuance, check processing/writing, claims administration,
charting/graphing, diary, exposure analysis, first report of injury, incident reporting,
litigation management, loss prevention, OSHA recordkeeping/reporting, policy tracking,
report generation, reserve tracking, risk analysis, safety and loss control,
self-insurance comparisons and analysis, workers compensation experience rate modification
calculation, claim e-mail, guest link, report distribution.
Optional features: event or incident reporting module.
User Support: user groups/meetings, onsite training, telephone assistance*
available 13 hours a day.
Staff: 52
total, 50 professionals.
Clients: 80;
80 in corporate risk management departments.
Branch offices:
Officers: Randy
Wheeler, CEO; Bob Faulhaber, president; Brian Mack, vp-sales and marketing.
Contact: Brian
Mack; bmack@valleyoak.com.
*8 a.m. Eastern Standard Time to
WLT Software
877-807-4730; fax: 727-443-4936
www.wltsoftware.com
Risk management systems since: 1979.
CompClaims for Windows
Primary purpose of system: claims management.
System requirements: Windows, Linux, Unix.
Customization optional.
First installation: 1981.
Claims/coverage managed: workers compensation, occupational accident, disability.
Features: allocation
of premiums, certificate issuance, certificate tracking, check processing/writing, claims
administration, charting/graphing, diary, exposure analysis, first report of injury,
incident reporting, litigation management, loss development, loss forecasting, loss
prevention, loss trending, OSHA recordkeeping/reporting, policy tracking, report
generation, quotation data fact sheet of coverage perils/terms, reserve tracking, risk
analysis, safety and loss control, self-insurance comparisons and analysis, workers
compensation experience rate modification calculation, EDI, integrated bill review module.
Optional features: scanning.
User Support: user groups/meetings, onsite training, telephone assistance
available 11 hours a day, online support.
Staff: 35
total, 29 professionals.
Officers: Tom
Brooks, president; Chuck Brooks, executive vp; Michelle Van Etten, vp-finances.
Contact: Tom
Brooks; tbrooks@wltsoftware.com.
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