RMIS-Web

| Home | Software Providers | Consultants | Articles | Columns | Reviews | Headlines |

-

-

Risk Management Systems & Online Resources

Spotlight Report December 7, 1998

Vendors A - B

AIG Insurance Services Inc.
AMI Risk Consultants Inc.
American Technical Services Inc.
Aon Risk Management Information
Benefit Software Inc.
Blackburn Group Inc.


AIG Insurance Services Inc.

400 Interpace Parkway, Building A, Parsippany, N.J. 07054;

800-767-2524; fax: 973-402-2895

Risk management systems since: 1988.

Parent: American International Group Inc.

Software products:

IntelliRisk

Price: $12,000.

System requirements: IBM-compatible PC system. Online system.

Customization optional.

First installation: 1994.

Total installations: 750; 500 in corporate risk management departments.

Claims/coverages managed: General liability, property, workers comp, auto.

Features: Real-time online access to claim information; claim analysis tool; payment analysis tool; adjuster activity notes; point-in-time view; e-mail; profiling; quick status report; standard and ad hoc reports; customization; claim and payment detail; user notes; online risk management reference manual; quick search; continuous product development; help center with toll-free number; training (onsite); online help. Optional modules include certificates of insurance; cost of risk analysis and allocation; loss development and forecasting; self-administered claims; OSHA reports; user security.

User support: User groups/meetings*, onsite training*, telephone assistance 12 hours per day*.

Staff: 93 total, 89 professionals.

Clients: 749 total, including 495 corporate risk management departments. Sold systems to 166 clients in 1997.

Branch offices: Costa Mesa, Los Angeles, and San Francisco, Calif.; Atlanta; Cleveland; Parsippany, N.J.; New York; Dallas; Seattle; London; Frankfurt, Germany.

Officers: Robert Sandler, chairman; Anthony Galioto, president; Kevin Murray, vp-systems development; Alan Louison, vp-RMIS; Marian Manganiello, director- multinational business solutions.

Contact: Alan Louison, 800-767-2524.

* Included in system price.

AMI Risk Consultants Inc.

11410 N. Kendall Drive, Suite 208, Miami, Fla. 33176-1031;

305-273-1589; fax: 305-274-4706

Risk management systems since: 1985.

Software products:

CLAIMSYS.

Price: $12,000.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1995.

Total installations: Four; all in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto.

Features: Three versions are available: workers comp, general/auto liability, dental/health. Claim file processing; management reports; first report of injury and other regulatory form requirements; integrated with scheduler; integrated no tepad; mail merge/automatic letters; financial management reporting; safety management reporting; as of'' reporting; terminal security; loss development reporting (triangles); experience modification factor circulation. Optional modules include computer check generator; risk management cost allocation; policy tracking; litigation management reporting; vocational rehabilitation reporting.

User support: User groups/meetings*, onsite training*, telephone assistance nine hours per day*, software upgrades*.

Staff: Eight total, six professionals.

Clients: Two total, both in corporate risk management departments. Sold systems to one client in 1997.

Officers: Bob Ingco, president; Carie Ingco, vp.

Contact: Bob Ingco.

* Included in system price.

American Technical Services Inc.

28050 U.S. Highway 19 N.,

Suite 400, Clearwater, Fla. 33761

Risk management systems since: 1986.

Software products:

ATS Comp for Windows.

Price: $20,000 to $45,000.

System requirements: IBM-compatible PC system; operates in Windows, Citrix Winframe.

Customization optional.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, life and health, employers liability, short- and long-term disability, ERISA.

Features: Standard report suites, diary, note-

pads with templates, transactional history drill down, legal tracking/reporting, autopay, check/voucher processing, HMO/PPO discounting, automated wage calculation (including recoveries/cola), dependent and vendor liens, vendor tables, aut o diary and closure capabilities, processing scheduler, flexible policy formats, four-tiered help indices, trust fund reconciliation, OSHA tracking/reporting, partitioned data viewing, secure and audited system tables.

ATS MED for Windows.

Price: $20,000 to $45,000.

System requirements: IBM-compatible PC system; operates in Windows, Citrix Winframe.

Customization optional.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, ERISA, short- and long-term disability.

Features: Eligibility and enrollment, usual and customary/fee schedule bill repricing, ICD-9 coding, HMO/PPO discounting, diary, notepads, transactional history drill down, autopay, check/voucher processing, vendor tables, processing sched uler, flexible policy formats, three-tiered help indices, trust fund reconciliation, partitioned data viewing, secure and audited system tables.

ATS PAC for Windows.

Price: $20,000 to $45,000.

System requirements: IBM-compatible PC system; operates in Windows, Citrix Winframe.

Customization optional.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, D&O/E&O, fidelity, medical malpractice, crime, inland marine, personal lines.

Features: Standard report suites, automated diary and pend dates, notepads, transactional history drill down, legal tracking/reporting, loss/cause analysis, electronic forms packages, check/voucher processing, vendor tables, auto diary and closure capabilities, processing scheduler, flexible policy formats, four- tiered help indices, trust fund reconciliation, partitioned data viewing, secure and audited system tables.

First installation: 1987.

Total installations: 150; 100 in corporate risk management departments.

User support: User groups/meetings*, onsite training, telephone assistance 12 hours per day, database analyst support, Internet support, implementation support.

Staff: 16 total, 15 professionals.

Clients: 150 total, including 100 corporate risk management departments. Sold systems to 15 clients in 1997.

Branch offices: San Francisco.

1997 revenues: 5% from hardware sales, 80% from software sales, 20% from software services.

Officers: Cheryll Wing, president/CEO.

Contact: Cory Wilkinson, ext. 26 or George Moore, ext. 22.

* Included in system price.

Aon Risk Management Information

123 N. Wacker Drive,

Chicago, Ill. 60606;

312-701-4553; fax: 312-701-4564

Risk management systems since: 1970.

Parent: Aon Corp.

Software products:

Aon Omega.

Price: $25,000.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1994.

Total installations: 65; 48 in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto.

Features: Loss development; loss forecasting; loss prevention; policy tracking; reserve tracking; risk analysis; diary; notes; report generation, including more than 70 reports; online help; exposure tracking; multiple currency; password u ser privileges; data analysis; customized fields and codes. Optional modules include cost-of-risk allocation; bond tracking; certificate of insurance; loss triangles.

User support: Onsite training*, telephone assistance, custom report design, report distribution, outsourced RMIS consulting.

Staff: 29 total, 26 professionals.

Branch offices: San Francisco, Atlanta, Chicago, New York, Dallas.

Officers: Kathy Burns, senior vp; Steve Keogh, Terry Colburn, Tom Kane, Ann Gariti, vps.

Contact: Kathy Burns.

* Included in system price.

Benefit Software Inc.

212 Cottage Grove Ave., Suite A, Santa Barbara, Calif. 93101;

800-522-5265; fax: 805-568-0239

Risk management systems since: 1988.

Software products:

CompWatch.

Price: $995.

System requirements: IBM-compatible PC system; operates in DOS, Windows.

Customization optional.

First installation: 1988.

Total installations: 1,500; 1,250 in corporate risk management departments.

Claims/coverages managed: Workers comp.

Features: Claims case management; incident reporting; OSHA log; first report of injury; loss prevention; loss trending; severity and frequency trending; unlimited notes; diary tickler; injury/summary graphs; red flag for claims with certai n cost increase; repeaters report; electronic transmission of claims from field office to home office or TPA. Optional modules include claims import/export; employee database.

User support: Onsite training, telephone assistance eight hours per day*.

Staff: 17 total, nine professionals.

Clients: 1,000 total, including 950 corporate risk management departments. Sold systems to 400 clients in 1997.

1997 revenues: $1,123,000 total. $500,000 from risk management information systems sales and service, 60% from software sales, 40% from software services.

Officers: Larry Du Bois, president/CEO; Kim Rajala-Blood, vp-technical support; Richard Diamond, vp-programming.

Contact: Bill Bertha, director-sales.

* Included in system price.

Blackburn Group Inc.

Sibley Tower Building,

Suite 1110, 25 Franklin St., Rochester, N.Y. 14604;

716-586-4530; fax: 716-586-7479

Risk management systems since: 1991.

Software products:

RiskPro.

Price: $25,000.

System requirements: IBM-compatible PC system; operates in DOS, Windows.

Customization optional.

First installation: 1991.

Total installations: 186; all in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, short- and long-term disability, health, life, employment practices liability.

Features: Multiline insurance policy administration; claim administration; loss development; loss forecasting; loss prevention; policy tracking; experience rating; reserve tracking; allocation of premium; risk analysis; self-insurance comp arisons and analysis; loss trending; safety and loss control; incident reporting; standard and ad hoc report generation; data analysis; check processing; diary; litigation management. Optional modules include advanced network systems, incl uding intranet and Internet applications; advanced imaging systems; custom analysis; custom reporting.

User support: User groups/meetings*, onsite training*, telephone assistance 24 hours per day*, customized system manual.

Staff: 12 total, 11 professionals.

Clients: 186 total, all corporate risk management departments. Sold systems to 13 clients in 1997.

Officers: Robert J. Blackburn, managing principal.

Contact: Judith Magin.

* Included in system price.


Copyright© 1998, 1999 Business Insurance