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ITT Specialty Risk Services Inc.

Goodwin Square, 16th Floor, 225 Asylum St., Hartford, Conn. 06103; 860-520- 2500; fax: 860-520-2503

Risk management systems since: 1992.

Parent: The Hartford.

Software products:

LASER-Loss Analysis System to Evaluate Risk.

Price: $0-25,000.

System requirements: IBM-compatible PC system, operates in Windows. Online system.

Customization optional.

First installation: 1992.

Total installations: 480; all in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, products.

Features: Claim management and risk analysis via online inquiry; access to adjuster's notes; e-mail; formatted and ad hoc report generation; as-of reporting. Optional modules include formatted and ad hoc risk financing (triangles and development factors); benchmarking; data conversion/consolidation (current and historical); customer/vendor data interfaces.

User support: User groups/meetings*, onsite training, telephone assistance 10 hours per day*, computer-based training (self-contained tutorial)*.

Staff: 41 total, 36 professionals.

Clients: 250 total, all corporate risk management departments. Sold systems to 230 clients in 1997.

Branch offices: Los Angeles; Hartford, Conn.; Chicago; New York; Dallas.

1997 revenues: $7.5 million total. $7.5 million from risk management information systems sales and service, 100% from software services.

Officers: Dennis Replogle, president; Stephen Holcomb, senior vp; Jim Leonard, senior vp-account managment; Annette Sanchez, vp-sales/product development; Patsy Baumgartner, vp-field operations.

Contact: Ruth Grande, vp-risk management information services, 860-520-2528.

* Included in system price.

Industrial Health Strategies L.L.C.

206 Waterman St., Providence, R.I. 02906; 401-351-5511; fax: 401-351-5522

Risk management systems since: 1996.

Software products:

ACES (Accelerated Case/Claim Evaluation System).

Price: $25,000 to $100,000.

System requirements: IBM-compatible PC system; operates in Windows. Mainframe, 100% ODBC compatible.

Customization optional.

First installation: 1996.

Claims/coverages managed: Workers comp, auto, group health.

Features: Claims administration, workers compensation, group health, works in conjunction with existing claims systems, automated claims profiling/triaging to identify high risk or delayed recovery claims, short and long-term disability managment, case management resource allocation, computerized worksite assessments, job data banking, recovery/RTW planner, claims management report generation, automated communication links to providers integrated loss prevention, provider profiling/benchmarking, clinical/medical data manager, return to work cost/benefit modeling, administrative report manager. Optional modules include short and long term disability, group health.

User support: User groups/meetings*, onsite training*, telephone assistance*, on-line website*, question and answer groups*, future upgrades

Contact: William F. Cesare.

* Included in system price

Insurance Data Services

27127 Calle Arroyo, Suite 1924, San Juan Capistrano, Calif. 92675; 800-996- 9964; fax: 949-487-1613

Risk management systems since: 1995.

Parent: Jen Quest Inc.

Software products:

Certificate of Insurance Tracking System.

Price: Varies.

System requirements: IBM-compatible PC system; operates in Windows. Online system.

Customization optional.

First installation: 1995.

Total installations: 50; 40 in corporate risk management departments.

Features: Manages incoming certificates of insurance, system is customized for each users specific needs, on line access available through internet, images of insurance certificates available online. Optional modules include tracking of contracts, licenses, brands.

User support: Onsite training*, telephone assistance 18 hours per day.

Staff: 30 total, 30 professionals.

Clients: 50 total, including 40 corporate risk management departments. Sold systems to 22 clients in 1997.

Contact: Lee Roth, vp, 800-996-9964, ext. 109.

* Included in system price.

J&H Marsh & McLennan Inc.

1166 Avenue of the Americas, New York, N.Y. 10036-2774; 212-345-6000; fax: 212- 345-4808

Risk management systems since: 1990.

Parent: Marsh & McLennan Cos. Inc.

Software products:

STARS.

Price: $50,000.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1990.

Total installations: 1,100; all in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, incident tracking, professional liability, employers liability, E&O, D&O, products liability.

Features: Data conversion and consolidation; executive reporting; risk analysis; safety and loss control; financial/actuarial reporting; loss triangulations; policy management; total cost of risk allocations; diary functionality; litigation management; graphical reporting; client/server architecture; Internet connectivity; online help; object linking and embedding; clipboard support; scanning functionality. Optional modules include STARSTCV, STARSLookup, STARCube.

User support: User groups/meetings, onsite training*, telephone assistance 12 hours per day*, dial-up support/training*, e-mail*.

STARSWeb.

System requirements: IBM-compatible PC system; operates in Windows, intranet/Internet.

Customization optional.

First installation: 1998.

Claims/coverages managed: General liability, property, casualty, workers comp, auto.

Features: Internet/Intranet based tool to manage risk information; supports basic claim review and report production.

User support: User groups/meetings, onsite training*, telephone assistance 12 hours per day*.

StarGate.

System requirements: IBM-compatible PC system; operates in Windows, Oracle.

Customization optional.

First installation: 1990.

Claims/coverages managed: General liability, property, casualty, workers comp, auto.

Features: Collection, consolidation, and enhancement of risk information from one source to another; data processing, mapping, quality routines to ensure valid data.

User support: User groups/meetings, onsite training*, telephone assistance 12 hours per day*.

Staff: 130 total, 115 professionals.

Clients: 375 total, all in corporate risk management departments. Sold systems to 45 clients in 1997.

Branch offices: Los Angeles; San Francisco; Hartford and Stamford, Conn.; Atlanta; Chicago; Detroit; Minneapolis; New York; Cleveland; Philadelphia; Pittsburgh; Nashville, Tenn.; Dallas; Toronto; London.

1997 revenues: $16 million total. $16 million from risk management information systems sales and service, 100% from software services.

Officers: Robert G. Petrie III, Dave Undis, managing directors; Patrick J. O'Neill, vp.

Contact: Patrick J. O'Neill, 404-586-8340; Jeff Markowitz, 44-171-945-7820 (Europe).

* Included in system price.

Jury Verdict Research

747 Dresher Road, P.O. Box 980, Horsham, Pa. 19044-0980; 215-784-0941; fax: 215-784-9639

Risk management systems since: 1987.

Parent: LRP Publications.

Software products:

Case Evaluation Software and Basic Settlement Module.

Price: $890.

System requirements: IBM-compatible PC system; operates in Windows.

Claims/coverages managed: General liability, casualty.

Features: Claims administration; value determination; loss forecasting and development; comparisons; claim reserving.

User support: Telephone assistance nine hours per day*, initial training available by a product representative*.

Branch offices: West Palm Beach, Fla., Horsham, Pa.

Officers: Kenneth F. Kahn, CEO/president.

Contact: Gary Bagin, 215-784-0941 ext. 370.

* Included in system price.