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Risk Management Systems & Online Resources

Spotlight Report December 6, 1999

Vendors D - L

DORN Technology Group
ecDATAFLOW.com Inc.
Effisoft
Envision Technology Solutions L.L.C.
ESIS Inc.
GAB Robins North America Inc.
Gallagher Bassett Services Inc.
GenSource Corp.
Insurance Data Services
Jury Verdict Research
Lumtron Technologies Inc.

DORN Technology Group
Address 38705 Seven Mile Road, Suite 450
City Livonia
State Mich.
ZIP 48152
Phone 734-462-5800
Fax 734-462-5807
Web www.dorn.com
Year began 1982
Parent company Policy Management Systems Corp.
software/system name RISKMASTER/World
Price $50,000
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify Yes
MacIntosh No
Mainframe No
online system Yes
Customization required No
optional Yes
not avaliable No
Year of first installation 1984
General Liability Yes
Workers Comp Yes
Property Yes
Auto Yes
Casualty Yes
Other No
Features claims management for general and professional liability; property and product liability; workers compensation; vehicle accidents; incident/occurrence administration; productivity management for executive data analysis; event-to-claims; diary; data direct
Optional modules Yes
specify if yes general claims; SORTMASTER; data director system; payment processing; vehicle accident; administrative tracking; workers compensation; event/incident; bill review; data validation; loss engine; 1099; hosted universal risk system (internet module)
user support Yes
user groups provided Yes
included in price Yes
onsite training Yes
price included Yes
phone assistance Yes
price included? Yes
available hours a day 12.5
other support1 website 24 hour online support
total staff members 66
total pro/tech staff 42
total rmis clients 500
total corporate clients 400
total clients for systems 100
branch offices Scottsdale, Ariz.; Tampa, Fla.
total 1998 revenues $ 11,800,000
1998 revenue from sales and service $ 11,800,000
% hardware sales 0
% software sales 50
% software services 50
officers Mark E. Dorn, vp
contact Ron Peterson
ecDATAFLOW.com Inc.**
Address 3322 Memorial Parkway
City Huntsville
State Ala.
ZIP 35801
Phone 256-882-1610
Fax 256-882-1810
Web www.ecdataflow.com
Year began 1993
software/system name NIIDS (Natinal Industrial Injury Data System)
Price $500
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify No
MacIntosh No
Mainframe No
online system Yes
Customization required No
optional Yes
not avaliable No
Year of first installation 1993
Total number 663
Number in departments 300
General Liability No
Workers Comp Yes
Property No
Auto No
Casualty No
Other No
Features business-to-business electronic commerce solutions design, implementation and operations
Optional modules Yes
specify if yes auto; general liability
user support Yes
user groups provided No
included in price No
onsite training Yes
price included No
phone assistance Yes
price included? No
available hours a day 24
total staff members 13
total pro/tech staff 10
branch offices Columbus, Ohio
contact Ancel Sherrard
footnote **ecDataflow.com Inc. resulted from a merger of Regents Electronic Commerce Inc. and SAC3 Inc.
Effisoft
Address 250 Boylston St.
City Boston
State Mass.
ZIP 02116
Phone 617-437-0660
Fax 617-437-0812
Web www.effisoft.com
Year began 1991
Parent company Effisoft S.A.R.L
software/system name Webrisk
Price $45,000
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify No
MacIntosh No
Mainframe No
online system Yes
Customization required No
optional Yes
not avaliable No
Year of first installation 1991
Total number 100
Number in departments 80
General Liability Yes
Workers Comp Yes
Property Yes
Auto Yes
Casualty Yes
Other Yes
Other txt D&O, crime
Features Webrisk is a global RMIS that consolidates in a single database losses, exposures, loss control and policies information, for all lines of coverage. Webrisk is multi-currency as well as multi-language. Webrisk is a "net" application using the latest in b
Optional modules No
user support Yes
user groups provided Yes
included in price Yes
onsite training Yes
price included Yes
phone assistance Yes
price included? Yes
available hours a day seven
other support1 online support via website
total staff members 30
total pro/tech staff 20
total rmis clients 100
total corporate clients 80
total clients for systems 15
branch offices London; Paris
total 1998 revenues $ 2,000,000
1998 revenue from sales and service $ 1,300,000
% hardware sales 0
% software sales 50
% software services 50
contact Olivier Adler, president, 617-437-0660, ext. 24, adlero@effisoft.com
Envision Technology Solutions L.L.C.
Address 6975 S. Union Park Center, Suite 120
City Midvale
State Utah
ZIP 84047
Phone 801-568-1818
Fax 801-569-5179
Web www.envision-ts.com
Year began 1994
Parent company Near North National Group and CNA
software/system name RiskEnvision
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify No
MacIntosh No
Mainframe No
online system No
Customization required No
optional Yes
not avaliable No
Year of first installation 1994
General Liability Yes
Workers Comp Yes
Property Yes
Auto Yes
Casualty Yes
Other Yes
Other txt professional liability, "flex module" for other lines, product liability, case management
Features claims adminstration; policy management; litigation tracking; loss reserve analysis; experience rate modification calculator; document linkage; payment processing; over 200 standard reports; ad hoc reporting and diary; to do and log functionality; best pr
Optional modules Yes
specify if yes remote reporting capability through LAN/WAN (EventRecorder) and the Internet (WebEnvision); Internet access to RiskEnvision data; diminishes lag time reporting and claim processing; access to reports and report templates
software/system name CompVision
Price $2,499
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify No
MacIntosh No
Mainframe No
online system No
Customization required No
optional No
not avaliable Yes
Year of first installation 1994
General Liability No
Workers Comp Yes
Property No
Auto No
Casualty No
Other No
Features first report of injury forms for all states; OSHA 200 log production; calculate and track experience modification rates; fax; e-mail; workers compensation cost containment advisor includes lost work day calendar; claim status; days open; days closed; to d
Optional modules Yes
specify if yes remote reporting capability through LAN/WAN (EventRecorder) and the Internet (WebEnvision)
software/system name HealthVision
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify No
MacIntosh No
Mainframe No
online system No
Customization required No
optional Yes
not avaliable No
Year of first installation 1995
General Liability Yes
Workers Comp Yes
Property Yes
Auto Yes
Casualty Yes
Other Yes
Other txt professional liability, product liability, "flex" module
Features claims administration; policy management; litigation tracking; loss reserve analysis; experience rate modification calculator; document linkage; payment processing; over 200 standard reports; diary; to do and log functionality
Optional modules Yes
specify if yes remote reporting capability through LAN/WAN and the Internet; tracks sentinel events; occurence screens and potentially compensable exposures in real time; option of purchasing each five modules individually; WebEnvision provides Internet access to Health
user support Yes
user groups provided Yes
included in price No
onsite training Yes
price included Yes
phone assistance Yes
price included? Yes
available hours a day 10
other support1 scheduled classes on topics related to system use
other support2 enhancements and new versions included in maintenance fee
total staff members 30
total pro/tech staff 21
branch offices Phoenix; Chicago; Detroit; Nashville, Tenn.; Seattle
officers Mike Segal, chairman/CEO; Eileen Oswald, Scott Harper, Bob Carter, executive vps
contact Michelle Bentley, sales@envision-ts.com
ESIS Inc.
Address 1601 Chestnut St., TL32G
City Philadelphia
State Pa.
ZIP 19103
Phone 215-761-6784
Fax 215-761-5476
Web www.esis.com
Year began 1982
Parent company INA Financial Services
software/system name RiskAdvantage
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify Yes
specify txt Netscape or Internet Explorer
MacIntosh No
Mainframe No
online system Yes
Customization required No
optional Yes
not avaliable No
Year of first installation 1997
Total number 813
Number in departments 90%
General Liability Yes
Workers Comp Yes
Property Yes
Auto Yes
Casualty Yes
Other No
Features Red Flags (monitoring of specific types of claims); real time access to claims adjuster notes; diary capability to/from adjusters for workers comp; auto; property and liability; workers comp analysis; duration and financial analysis; loss development tria
Optional modules Yes
specify if yes adjustable purchase options for inquiry only; inquiry and claim note diary; inquiry and reports; inquiry; reports and claim notes/diary; custom reports
user support Yes
user groups provided No
included in price No
onsite training Yes
price included No
phone assistance Yes
price included? Yes
available hours a day 12
other support1 regional and headquarter seminars
other support2 custom programming, particularly in report generation area
total staff members 32
total pro/tech staff 24
total rmis clients 425
branch offices Los Angeles and San Francisco; Denver; Atlanta; Chicago; Boston; New York; Portland, Ore.; Philadelphia; Dallas and Houston
total 1998 revenues $ 6,100,000
% software sales 80
% software services 20
officers Chris Barnes, president; Eugene Fazzie, CEO/vp; Michael Billings, Mark Cafaro, vps
contact Debbie Johnson, 215-761-6778
footnote **estimate
GAB Robins North America Inc.
Address 9 Campus Drive, Suite 7
City Parsippany
State N.J.
ZIP 07054-0316
Phone 973-993-3805
Fax 973-993-3595
Web www.gabrobinsna.com
Year began 1985
Parent company SGS North America Inc.
software/system name ClienTell
Price $9,500
IBM compatible PC system Yes
DOS No
Windows No
other, specify Yes
MacIntosh No
Mainframe No
online system Yes
Customization required No
optional Yes
not avaliable No
Year of first installation 1996
Total number 164
Number in departments 164
General Liability Yes
Workers Comp Yes
Property Yes
Auto Yes
Casualty Yes
Other No
Features immediate access to claims information including reserving, payments all financial history, adjuster notes and detailed claimant data; reviewing and modifying non-financial data; report generation with user-defined criteria; ad hoc reporting capability ut
Optional modules Yes
specify if yes assistance in the development of ad hoc reports and customized modules for data captive/consolidation/reporting as add ons to the ClienTell product
user support Yes
user groups provided No
included in price No
onsite training Yes
price included No
phone assistance Yes
price included? Yes
available hours a day 11
other support1 support via e-mail
total staff members 690
total pro/tech staff 78
total rmis clients 89
total corporate clients 73
total clients for systems 40
branch offices Rancho Cordova, Calif.; Denver; Duluth, Ga.; Chicago; Minneapolis; Ontario, Canada
officers John F. Darden, executive vp/CFO; David W.J. McGirr, president/CEO; Janet Turoff, senior vp/chief information officer.
contact Eric J. Siegmund, assistant vp-client services operations, siegmune@gabrobins.com
Gallagher Bassett Services Inc.
Address 2 Pierce Place
City Itasca
State Ill.
ZIP 60143
Phone 630-773-3800
Fax 630-773-6000
Web www.gallagherbassett.com
Parent company Arthur J. Gallagher Co.
software/system name RISX-FACS
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify No
MacIntosh No
Mainframe No
online system Yes
Customization required No
optional Yes
not avaliable No
Year of first installation 1983
Total number 1320
Number in departments 20
General Liability Yes
Workers Comp Yes
Property Yes
Auto Yes
Casualty Yes
Other No
Features claims administration; loss forecasting and trending; reseve tracking; loss trending; incident reporting; check processing; diary; litigation management; claim notes; claim payment; recoveries tracking; various reports
Optional modules Yes
specify if yes RISX-FACS for windows; provides 24 hour direct access to claims data
user support Yes
user groups provided Yes
included in price Yes
onsite training Yes
price included Yes
phone assistance Yes
price included? Yes
available hours a day 24
total staff members 110
total pro/tech staff 103
total rmis clients 1,299
total corporate clients 21
total clients for systems 290
total 1998 revenues $ 149,000,000
1998 revenue from sales and service $ 9,881,000
officers Peter Durkalski, president; Robert Mason, CFO; Richard McKenna, executive vp
contact Emil Bravo, vp-claims management
GenSource Corp.
Address 25572 Ave. Stanford
City Valencia
State Calif.
ZIP 91355
Phone 661-294-1300
Fax 661-294-1310
Web www.gensourcecorp.com
Year began 1977
software/system name GenCOMP for Windows
Price $65,000 to $300,000
IBM compatible PC system Yes
DOS No
Windows Yes
other, specify No
MacIntosh No
Mainframe Yes
specify type IBM RS/6000
online system No
Customization required No
optional Yes
not avaliable No
Year of first installation 1977
Total number 55
Number in departments 52
General Liability No
Workers Comp