Press Releases and AnnouncementsAtlas World Group selects FileHandler® as enterprise customer service platform
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| Evansville, Ind. (May 25, 2006) – Atlas World Group, Inc.
(Atlas) parent company of Atlas Van Lines, Inc. the nation’s second largest van line,
has selected FileHandler software as its companywide customer service platform. In April 2006 Atlas Van Lines, Inc. began implementing FileHandler – developed by St. Louis-based JW Software – to administer cargo claims. That project has been expanded to include Atlas’ entire claims management system. “Expanding the project to provide Atlas with an enterprise-wide solution will increase its productivity and capabilities by leveraging the development we’ve completed for the cargo group,” said JW Software’s President, Jim Wieland. “We’re pleased to be working with one of the nation’s largest and most technologically savvy van lines on this project.” It’s anticipated that the FileHandler system will be used by more than 3000 people around the country including agents, repair firms, claim representatives and risk management staff. FileHandler’s browser-based technology will reconfigure Atlas’ risk management claims handling, for a more efficient customer service experience. “Atlas is always looking to improve our customer service programs by adopting the best technology,” said Dick Arneson, Atlas’ chief technology officer. “FileHandler will improve Atlas’ workflow and allow us to spend more time building relationships with our customers.” About Atlas Van Lines and Atlas World Group Atlas Van Lines, Inc. is the largest subsidiary of Atlas, an Evansville, Ind.-based company that posted record revenues of $949 million in 2005. Atlas companies employ more than 700 people throughout North America. More than 600 Atlas agents in the United States and Canada specialize in corporate employee relocation and in the transportation of high-value items such as electronics, fine art and new fixtures and furniture. Visit www.atlasworldgroup.com for more information on the company and Atlas agents. About JW Software, Inc. JW develops, implements and supports FileHandler®, a .NET, browser-based claims administration system designed to support third party administrators, carriers, public entities and self-insured organizations in administering claims for all lines of business including workers compensation, auto, general liability and property. In business for over 17 years, JW has experienced solid and steady growth through an unwavering commitment to its core mission statement: “Provide a strategic combination of cutting-edge technology and unparalleled services to help streamline our client’s claims processes and increase production.” For more information, go to www.jwsoftware.com or call (800) 828 – 6120. |
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